Panera Bread — Restaurant in Town of Cortlandt

Omg, we go here like once per month maybe, my kids likes to eat here so we take them. Seriously you basically eating bread, my tuna sandwiches had no tuna. When we go at panera we only eat tuna, salad sandwiches, broccoli cheddar soup, mac and cheese and sometimes cheese sandwiche. This place is not cheap and service is terrible. I ask to speak to management, a tall chap comes out and said what's the issue, I explained, he said you should be talking to me and not the employees. Before I can talk to you mad man I have to ask the your worker to speak to you. I ask him his name he said dont worry about my name. What an unprofessional manager. I told him his service was horrible and the food is horrible. He called me horrible. I paid almost $60.00 for basically bare bread. Earlier the employee said to another employee it sounds about right no tuna inside the sandwiches. Another said I saw her sandwiches nothing inside. The soup was OK. Just ok. Don't waste your money and eat here, its not good, you might as well put $40 more and go eat at a nice restaurant. Horrible service. Poor service. I dont recommend and I will...

All I wanted was a cinnamon toast bagel with the little sample size to go cup of maple walnut cream cheese. The guy behind the register tried to charge me almost $4 for the bagel and another $1.60 for the tiny little cup of cream cheese. There was no way I was paying almost $6 for a bagel and cream cheese. Most places the cream cheese is just included, right? Anyway I told my wife about this and she went on the app and got me the exact same things for like $3.70. I was still charged $1.60 for the cream cheese, which is ridiculous of course, but at least I got the bagel for a reasonable price this way. Should it have really been that complicated Panera? FOLLOW UP: so today I ordered the Sausage egg and cheese on ciabatta for $6.29. This thing was no better than I could get virtually anywhere else for less money and it was TINY! And barely any cheese. I could make this myself art home for 50 cents. I was expecting way more....

The manager Pablo and staff at the Mohegan Lake location are so helpful and deliver service with a smile (even over the phone).

I ordered breakfast online to be delivered to a colleague who just had a baby. On behalf of our company, I sent breakfast sandwiches, bagels, cream cheese, orange juice and these super cute tulip cookies!

I called after placing the order online to update the delivery contact name and not only did Pablo happily do this, he also added a gift note that they taped to the bag + a note to the delivery person to be quiet because of the new baby. Such excellent customer service!

Panera is always a great choice for sending gifts to new parents. We also send breakfast to teammates who lose a loved one. I don't know anyone who doesn't love a Panera bagel. And their OJ is fresh and delicious.

Thank you, Mohegan Lake...