Dunkin' — Restaurant in Town of Hempstead

As a customer and job seeker being in this Dunkin is not recommended. Back when there was different management around 2020 at least the crew managed customers despite the amount of customers they have there. They can’t seem to manage a few that was by coming in& out. I went from queens to the address to arrive very early at 6:30 am because I was told by the manager calling me at 7 pm. My relatives told me Dunkin needed more people and I get why based on how they don’t do good job serving customers with the people they have. Also manager is unprofessional to call at the time he did to call me over early. Now it’s very rare for fast food industry to call very early upon that timing for interviews but don’t know if that’s just me. Upon arrival, the crew took very long to give me a chance to speak with them regarding interview. Showing how management is handling his crew poorly. Possibly why they need more people. The manager I spoke with talks too fast and isn’t specific enough with his questions. Interview conversation took few minutes and it closed off with him stating he’ll speak to another manager to see if they give me schedule. They have not. As a customer I can give multiple lists on how the manager fails the crew working and how their attitudes are off. If they can’t bother to act polite then they shouldn’t be on duty and stay home or go outside to have their off times. As for me I wasted my time, gas and money. As job seeker& customer seekin places to order food and for employment. I don’t recommend others to go to...

I completely agree. This place should get zero stars. My experience has been Terrible. So I have been going into this location at about 10:45pm 4-5 days a week for two weeks now and this evening will be my last visit. The manager tells me “ ms...are you really going to make this a habit every night....just after I pulled on the locked door at 10:47pm. I told him sir...your Business hours state that your open until 11:00pm. As we look up at the clock behind the register from outside of the location. He has the nerve to tell me that all businesses are given 30 minutes before closing to lock its doors so they can clean up and get home and that he is 31 years old and it has always been that way. I said really, I never heard that. He proceeded to say if your coming in to get coffee hurry up. Yeah No thanks.... you would think as a Valley Stream resident you can buy coffee 10-15 minutes before closing without a lecture from an individual who thinks working at Dunkin is a career. It’s not like they give me the coffee on the arm. We all know that coffee is not fresh. All I ever ask for is a small black coffee with three sugars. Really.... thanks...

THE WORST STORE EVER!! ZERO CUSTOMER SERVICE-SHANICE HAS ZERO CUSTOMER SERVICE SKILLS-DOES NOT KNOW HOW TO DEAL AND APPROACH CUSTOMERS-IT ALWAYS SEEMS LIKE SHE HATES HER JOB!!! I HAVE REPEATEDLY WITNESSED HER BEING SO RUDE AND DISRESPECTFUL TO COUNTLESS CUSTOMERS IN LINE-I AM APPALLED THAT SHE CONTINUES TO WORK THERE AND BE DISRESPECTFUL TO COUNTLESS CUSTOMERS WHO JUST WANT TO BE IN AND OUT- HER AND HER COWORKERS SHOULD FIND ANOTHER JOB.. DESPICABLE -THIS STORE WAS NOT LIKE THIS BEFORE--WOULD ALWAYS ENJOY GOING IN AND INTERACTING WITH WORKERS WITH SMILES ON THEIR FACES-THIS IS HOW IT USED TO BE BEFORE THESE RUDE KIDS WORKED THERE...I KNOW ATLEAST 10 PEOPLE WHO HAVE HAD THE WORST EXPERIENCE HERE-ALTHOUGH I AM SURE THEY ARE...