LongHorn Steakhouse — Restaurant in Town of Henrietta

I usually don't go eat steak out and about for a reason. That reason is you can always cook it better yourself. I asked for a medium rare steak it came back medium well!🤔 Additionally it was my birthday and they told me that they would give me dessert for free which was very nice of them and I appreciate. However what happened and said was later when I tried to order another drink the bar had already closed which they did not inform us of and their kitchen was closed. Normally, I would have been paying attention to the time more but, when I did try to order another drink from the bar it was closed. The only reason I didn't notice the time was because I was still waiting for my I was still waiting for my new steak that mind you was incorrect again and and came out medium. At that point I was like whatever it's not terrible. I also ordered mushrooms to go on top of my which I did not receive. so when my new state came I was informed that the kitchen and the bar were closed for the first time. It was very busy and our waitress was not the worst but it was not a great night for me. Definitely gave me a reason not to go back. If you're a steakhouse you should be able to cook steak properly that is literally what you are known for. I did not receive the dessert either because I never got a chance to order it because the waitress was so busy we hardly saw her. Of course, they did not charge us for my mushrooms, is what they told me and I said thank you but in my mind I had no sense of gratitude for not being charged for something I never received.The restaurant has a lot to work on, also accordingly so I tipped the waitress between 16% and 18% but based on the flow of the night I was very tempted to do a 15. Two of my roommates also did not enjoy their steak as they were also improperly cooked. The only person who enjoyed their food was probably my boyfriend who ordered Ribs. Oh and I think my side of asparagus was pretty good but it is a but it is...

Honestly, there is actually nothing wrong with this place. For the price you pay you absolutely get a great meal. Now I will say the filet mignon is much better than any other cut they have. The visor ridiculously thin so that is the only turn off. Their signs are delicious. Their salads are fresh and tasty. The strawberry salad is the best. The brussels sprouts are phenomenal and just as good as any high-end steakhouse. The service is prompt. The meat is cooked exactly how you ask for it. But above all the price is so much more reasonable than high-end steakhouses. You can get a dinner quality meal for lunch, which is ridiculous. The lobster tails are reasonable price add on but they are very small at 4 ounces. You can get the larger 9oz filet mignon plus lobster tail combo already comes with a side and salad for $45. I’ve eaten many times at the most expensive steakhouses in Rochester. I’ve been to all of them. I’ve been to them for more often than I’ve been to a place like this. But when I do come to a place like this I am so pleasantly surprised as my expectations are low but then I remind myself that perhaps going to the expensive places it’s not always worth it. Granted, places like patron saint, max chophouse or black and blue definitely have better steaks there but you’ll pay for it so if you want the thick juicy marbled ribeye and you’re willing to spend the money for it then yes it is higher quality and tastes better but this place is reasonable and for the price and still offers a very decent meal. But I would stick with the filet mignon in the place like this. Also getting lobster tail and gives you the melted butter which goes great with a steak too. Stay away from gio prime as that place is garbage now that the new chef and Owner Jose completely destroyed the quality of the food, they are compared to what it used to be at the...

Usually a decent place for lunch but our last visit this week was very poor, especially the service. We were seated in the bar area after waiting at least five minutes at the door with no one there to greet or help us. Then it took the bartender / server a really long time to come over and just get our drink order. When we ordered our food, I had requested extra butter for the bread and was told “no problem” but it never came. Our food order, which I would have thought would be real easy to prepare (2 salads and 2 bowls of soup), took forever to come. It took 30-40 minutes for the two meals to arrive and they were not even very busy at all! We were both promised drink refills at that time but those never came until she brought us our bill! One of the two soups that came was the wrong one but since our server never came back to check on us once, I was not able to bring it to her attention until we were already ready to go. I asked her just to take the soup (which only arrived lukewarm) off the bill because we were more than ready to leave at this point but she instead seemed insistent on bringing me the correct soup now or to send me home with a bowl to go, but I said no just to remove it from our bill please. Now she seemed very confused and never apologized once. The soup was eventually removed from the bill but at this point we had spent over an hour at a place that was really not that busy and we had wanted a “quick lunch”. The whole experience was very unfortunate and unpleasant. In the past, it used to be a pretty good place to choose for lunch but definitely not this visit! And I doubt that I will return because there is just too much competition out there for restaurant choices and why go back to one which has really let you down? I would rather give another, different...