I gave them 1 star because I had to. We eat at Zenzo once a week. Last Friday, I asked for the Green Tea. The waitress served me (I think accidentally) dish water. I have no sense of smell so I drank 2/3 of the cup because it was served at "room temperature." I felt sick within seconds. I asked my husband to take a sip and he put in nose to the cup and said it smelled like soapy dishwater. We asked the waitress for more hot green tea. She quickly removed the cup and brought back another cup of tea. This time it was the real tea! We had ordered dinner and I could not eat it. I asked to speak to the owner/manager and no one was available. The cashier Debbie took my name and number and said the owner would call. They charged us full price for a dinner I could not eat because they served me dishwater. AND I NEVER HEARD BACK From the owner or Debbie. I called back 5 days later and they hung up on my because I was not placing a to go order. I called back the next at noon to ask for Debbie and she pretended she was shocked that no one called me back, I will never eat there again. PS. During the warm weather, they have fruit flies. I...
Ā Ā Ā Read moreTo start, Iāve only ever ordered takeout from Zenzo Sushi. Tonight I got to enjoy their Omakese all to myself. The restaurant was busy but I was the only one seated at the sushi bar. The chef who seemed like one of the owners (Ken) was very nice and explained to me what was served. The server I had (Snow) was also incredibly friendly and very fast. I tried King Salmon for the very first time and I donāt think I can ever look back. That garnish seafood head pictured was actually edible and it was absolutely delicious just like all the pieces in the Omakese. I canāt wait to pay this spot another visit. Another great sushi location in Westchester County. I added their Tuna Tower and other photos of sushi which were amazing. I visit this place almost every week because of Ken and Snow. Truly a great...
Ā Ā Ā Read moreI live in Mamaroneck and have been going to Zenzos for years. They use imitation crab yet overprice their food. They recently removed the free miso soup that comes with the maki combo and charge $5 now. Their mochi desert is portioned so small as well, itās disrespectful. I recommend hinoki in greenwhich ct. they may be a bit expensive but itās the best quality food youāll have. When you enter you go down a lower area than usual and itās a fancy sushi spot with dimmed lights and a bar side as well. ā not to mention. I had two occasions where I didnāt tip the delivery driver on the Uber eats app because he was significantly late both times. (zenzos use their own workers for delivery/uber eats) he complained about not being tipped, even though itās less than a 5 minute drive from zenzos...
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