KFC — Restaurant in Tulsa

For years I have gone to this KFC because it is the only KFC close to where I live. It is so annoying that a majority of the time they mess up my order. After reading through some of the recent reviews it is obvious to me that this location has some serious issues. My belief it is with the ownership which is reflected in the quality the employees produce. Now, I am sure most of the employees are very hard workers. No question there. Today, I really wanted to get a family sized order of KFC's grilled chicken. I was VERY clear that I wanted grilled because I asked if the price for the $20 fill up was the same for grilled chicken. They said it was so I went with that is my order along with a $5 fill up which included a larger order of popcorn chicken and cookies for our little one's. When I got home and opened the chicken I was very disappointed. They gave me 8 pieces of original recipe. I ABSOLUTELY wanted grilled so I drove back to the KFC and called the manger on my way back to save on time being my family was already at the table waiting for dinner. I did not get mad or even say anything like "this is the NORM" for this location. I just let the guy know the order was a mistake and that I was on my way in to swap out my order. When I arrived to swap out my order the manager a bigger guy took my order and tossed it in the garbage as he walked away. He did not apologize or anything. I figured he was just busy and not RUDE. Well after waiting 15 minutes longer he finally had my order. At this point I figured he likely did not have enough grilled chicken prepared which is why I received the wrong order. That being said I did not say anything. When I finally was called he handed me my order and I said thank you. He did not even acknowledge me just turned around and walked away. First, my opinion after reading so many horrible reviews I questions why KFC allows this out of their stores. I can only assume that these are franchise stores and that this owner frankly just does not care which is very reflective with in his managers. I can honestly say at this point I will not return back this restaurant location. The truth is the grocery store on 41st and Peoria has great chicken and I do not have to put up with people...

I used to work there. They cross contaminate, serve undercooked food, the manager shawn steals money, charges for sauces and pockets the money she charges for them, punches employees, gotten into fist fights with customers and employees. Yells "F*YOU" at customers who are unimpressed with the poor service. Pops pills and snorts lines in the office. Her name is Shawn. Billy the GM makes jokes about how badly she treated us. They put my gf on the register on her second day with zero training during sunday rush. She obviously had a backed up line and messed up orders, shawn yells at her and literally punches her. The cooks are drunk and everyone including the managers is smoking weed at the dumpsters. They are rude and talk terribly about their customers and tamper with food. They also give wrong orders and trained us to give less chicken if were running low. Like if you order a 12 piece, theyll only give you 9. If theyre low on white meat, theyll sneak in dark meat to fill up the bucket. They staged an armed robbery a few months ago and got away with it. We had a sick manager(flu) that worked drive through for a few days and was touching all of the food and caughing all over her hands and would openly talk about her poop and vaginal smells at work. Im a dude. Not what i...

Both our chicken strips were great, macaroni and cheese was not. I have no idea what was used for cheese. We both tried it and couldn't figure it out. It didn't taste like concession stand nacho cheese or any other cheese. Let's just say since I don't like your brown gravy, I'll stick to potatoes without gravy except Monday's when you have cream gravy for your chicken fried steak. My husband had wedges and he said the quality had gone down considerably. They were much smaller and not crispy. He had regular strips and I had Nashville Hot. I usually get wings, boneless wings or pot pie (wow, our daughters think a particular restaurant has the best pot pie so I tried it but I disagree; KFC has the best pot pie. I just can't afford to eat it that often. I would also like to say, I hate how they always put the biscuit unwrapped where it gets greasy from the Nashville Hot tenders and it's gross. I never eat mine when I get Nashville Hot tenders. I would have given only 3 stars but I couldn't in good conscience when the chicken...