Mazzio’s Pizza & Wings — Restaurant in Tulsa

This review is for Mazzios at 4205 S Peoria Ave Tulsa, Ok. Order was delivered on August 5, 2024 around 8pm. We ordered a sub, chicken wings, and cheese sticks. I was eating cheese sticks and marinara when there was something that felt like the teeth of a comb in my mouth. I pull it out and it was splintered chicken bones. We called the store right away to let them know of the issue. The manager responded with “what do you want me to do?” My partner responded with “I’m letting you know so someone else doesn’t get sick.” I think they offered coupons for free food. I woke up sick that night and was really worried that I had swallowed some of the splintered bones. (Luckily, I was better after a couple days and just monitored my stool for blood)We then tried calling corporate but couldn’t get anyone to call us back until my partner threatened to call the health department. They said they would issue a credit for the breadsticks. After several calls, messages back and forth and still no credit, the store wanted to come pick up the chicken bones. We left them in a baggy under the doormat for the delivery driver to pick up. Several more messages sent and finally received the credit on August 26th. Terrible customer service from start to finish. I don’t know that I’ll ever be willing to eat there again after...

I bought a family meal deal. Discussed getting an extra marinara. The lady said we will add that with the bread 🥖 I said great. Ordered this same meal last week. When the driver arrived I gave him $50 and said keep the change. Then I realized he didn’t give me my bread 🥖 sticks. He showed me the ticket it wasn’t on there. So I called the 91866444444 back. The lady said that she would have someone listen to the recording of my conversation. Put me on hold. Came back and said that we never discussed family meal deals. Freaking liars!!! That was the entire conversation was about. I know they don’t care, however they just lost a life long customer!!! I got ripped off!!!!!!!!!!!!!!! I’m not going to let this go.!!! My neighbor works for corporate !!! It’s semantics!! But I’m not going to accept being...

Came in to pick up a call in b order at the time they said it would be ready. They said it world be just a few more minutes. 25 minutes later I was still waiting. They couldn't find my wings and the guy in the back said he made them. He kept fighting with the instead of just making them again. Ten minutes later still no wings. The cook never made them and didn't start making them when he was asked. Finally he was asked again and again he said he made them. I don't care what happened to them or if he made them the first time or not. Once they realized they weren't ready he should have got off his butt and made them again. I waited 30 minutes past the time they said my order would be ready. They were not even busy...