I'd bought takeout before and the tacos were dry and not as full as I expected. I went there just last week with my boyfriend and didn't expect it to be different but a few things were of concern. One, the food was slightly overpriced, probably because of the location downtown. But two dollars extra per plate is a little excessive. I ordered a side of rice and beans and they were each at 4$, for one portion. Even if I didn't check the price before hand, it is still excessive. Come time to leave, they added a service fee of 10%, a fee for a takeout container and a fee for a takeout bag. The server didn't warn about any of these fees before accepting our request and I didn't check because its custom that they are complimentary. I understand business is difficult and that gentrification is squeezing out service. But I also felt duped. Because not only was the food overpriced but the service cost a lot, without clarity. I won't be returning. There are other taco spots that are more honest and whose food is...
Read moreThis place has great food but dissaponting customer services. I was a loyal customer for over 4 years but in different occasions I was give ham and another chicken in my food when I had asked clearly not add any meat because I do not eat meat or chicken or ham or pork. Still they added meat to my food and then they still charge me and get upset about it. Once the lady at the front told me that that the cook didn’t add the chicken I felt insulted as a customer that the manager puts the cooks first than the customer. I responded to her that I didn’t add the chicken to the burrito. She was very upset and gave me attitudes. She was...
Read moreThey add an automatic 20% gratuity charge for dining in without telling you. They charge you for water even though water is a human right. The servers also pressure you into ordering add-ons to your food and do not inform you that you need to pay additional for those add-ons.
Rather than feeling like a restaurant, this place operates like a shady used car dealership.
The food is ok but throughout the process of ordering food and of receiving small portions for expensive and stingy service, I would not recommend this place. Come to Houston for great Mexican...
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