Burger King — Restaurant in Vancouver

This has been an ongoing issue for the last few months and I am finally speaking up about it.

There is a manager or window worker, female, with pink hair, bigger build, who has the absolute poorest and most disrespectful attitude. I work nights and depending on where Im posted, this burger king is closest to me. I do not get time and I have to run through this location to get a meal before my shift. Every single time I have gone and she is working, she is extremely rude and toxic. She acts like she is inconvonced, she shoved the food out of the window at me, she talks borderline yelling and angry through the com and at the window. It's to the point where I will sometimes just not eat because I do not want to deal with her and chance that she is working.

Tonight was the worst and the straw that broke the camels back. She yelled at me over the intercom, she snapped at me at the window. She snapped when she told me to park my car out front and she will bring me my food. She did not make the burger as requested, she gave me half a box of cold fries, and I was missing a chicken nugget. I did not have time to go back.

This person (female, pink hair, bigger build, works window possibly a manager) needs retraining, anger management, and sensitivity training or she needs to be let go. The way she speaks to me whenever I have to get a meal from this location is disgusting and unacceptable and has been going on for months. Enough is enough this situation needs to be remedied immediately with correct training and or disciplinary actions.

I will be calling the number on my receipt to make a complaint, and...

Worst place ever to go. Don't even know where to begin with all of this. Employees were outside smoking when we drove in. Came in, and they came straight from the back to take our order and fix the order, didn't even clean their hands. We ordered the sourdough chicken and the sourdough burger. Asked what was on the items, we took off what we wanted and then the chicken came back wrong and they argued that it was made the way it should have been. We advised we were told it have other options on it. They said that was wrong but they would fix it. Most of the selections for the soda machine were out, when questioned, he just said, yup, our truck hasn't got here yet. While we were waiting, there was several teenagers in the lobby, screaming hollering and throwing things around. They never approached them, never asked them to settle day, they just stayed in the back and socialized. The kids then threw something and it broke, again no response to them, let them do whatever they wanted. Got the sandwiches and from the picture from everything we saw, the toast was to be toasted, nope just slapped onto the meat, the meat was as though it had been cooked and sitting out for awhile. Worse place ever to go. I can see why they tried to put a second place in the Walmart but that place is not much better. Lesson learned, won't be visiting them anytime soon. I'll go to a place that values their customers. If I could give them a zero...

My husband and I went there around 4:15 on a Monday afternoon. The service was horrible. The person taking our order told us the wrong information about what was on a burger so we ended up ordering it wrong and it took forever to get someone's attention to get it fixed. They were not busy at the time - we were their only customers except maybe a car or 2 that went through the drive-thru. There were about 5 teenagers in the lobby just hanging out screaming and yelling and throwing things and nothing was said to them when our corrected burger was brought to us. The kids also broke something as they were leaving and just ran off with out saying anything. The "fancy" coke machine that you are supposed to be able to mix and create new flavors, was out of at least half of their drinks; and not just the "mix-ins", regular flavors like Root Beer and Diet Root Beer. All they said was, "We're waiting for our truck to arrive. Also, we had both ordered either their sourdough chicken sandwich (the one made incorrectly) and the sourdough king. The bread was room temp and soggy. It wasn't toasted at all. The burger on the sourdough king was barely warm - it didn't even melt the cheese. Such a...