Mosaic Cafe Restaurant — Restaurant in Virginia Beach

Did not meet expectations at all. Who doesn’t love kebabs and some awesome Mediterranean food? With a sad heart I say that you probably won’t like it here. I called for take out and asked for their doner kebab plate, but of course all they had was chicken, which was a huge let down and a big problem for a place with such a greater variety. So I got chicken kebab, disappointed I couldn’t try their beef and lamb, but still with high hopes for sole awesome chicken (I mean, hard to get a chicken kebab wrong with such great flavors, right?). Then the employee told me that they had a new policy making customers pay for takeout before they came in, but when I tried reading my card numbers to him for at least five minutes, he did not understand me, their policy fell through, and he told me to pay in person. He also did not tell me my total over the phone. When I came to pick it up, I also bought some baklava that looked awesome in the window, and my total of the chicken kebab plate and baklava, no drink and nothing extra, came out to $28, which was upsetting, but I’m too nice to say anything in the moment. It all looked awesome, but I wish I could’ve eaten it with my eyes. Okay, it wasn’t torture, but it was extremely underwhelming. Chicken was a little tough in some areas, not as juicy as I’d hoped, and had virtually zero flavor, despite it being covered in their beautiful orange marinade. The baklava was great, but nothing super special. The best thing was definitely their rice, which was actually really exceptional, but overall I was not satisfied with the meal at all. Very underwhelming and overpriced, and not very good service. Would definitely advise against coming here, and I know this might seem harsh after coming once for one thing, but I can’t imagine their other dishes would fulfill my hopes either - I’m confused why it has 4.4 stars. Sorry Mosaic, I wish I wish...

Welcome to an eatery like no other with a taste of Turkish food fare. From the outside you are greeted with colorful menus beckoning you inside as you discover the menu. There are plenty of options to choose from.

The interior is magical with colorful lanterns, ornately decorated tapestry, and Turkish drinkware on display. The menu is large and just as bright at the ordering counter.

I ordered a mosaic omelet, one pancake, and a Turkish coffee. My partner ordered a pizza combo with a canned coke. Be mindful that since the food is made fresh it'll take a moment. So don't come hungry.

The wait was a little bit long, but not too too bad. The coffee came out in a tray and has three (3) servings per carafe. There is no sugar or creamer for it on the tray. You'll have to get the liquid creamer half and half by the utensil area. They should offer a cup to pour and take it back to your seat or give you a small cup of milk with your coffee. When I took the creamer bottle to my table, a server came by to pick it up and put it back before I could pour some on my second cup.

The omelet was really good. It came with half bread that was sliced. I would hope they consider changing the side or you choose a side with the omelet. It was an ok side, but only ate one slice. However, the omelet was great!! The pizza was well made and quite cheesy.

The only drawbacks are that the customer service was okay. Could have been a bit more friendlier, welcoming. The menu is all day and there are no kebab options. They will serve your food to you and yell out your number. So wave and they'll bring it to your table.

I saw a server drop and bottle of cleaner and wipe it up off the ground with a dish towel. The same dish towel from the ground was also used to wipe down the table. So that was quite a surprise. Shortly thereafter we got our...

Dining out with family is always a gamble, a roll of the dice with the hopes of landing on a memorable experience. Unfortunately, our recent venture turned sour from the moment we sat down. After being seated, we were left to our own devices for a solid twenty minutes before a waitress finally graced us with her presence. When she did arrive, it was clear that attentiveness was not on the menu. She seemed disinterested, barely making eye contact as we rattled off our orders.

The situation escalated when my meal was nowhere to be found. When I inquired about it, the waitress had the audacity to tell me that I never placed an order. I was floored. I distinctly remember ordering right before everyone else. It felt like I was being gaslighted in a dimly lit restaurant. Eventually, a different server, a guy with a braid, brought out my food, but it was too late to salvage the experience. The food was cold, and the salad tasted like it had been dragged through the back alley.

What was supposed to be a pleasant family dinner turned into a comedy of errors, only without the laughs. The lack of attention, the outright denial of my order, and the subpar food all contributed to a dining experience that I'd rather forget. It's a shame when a restaurant fails to deliver on the basics of service and quality, turning a simple meal into a...