Dunkin' — Restaurant in Wallingford

First of all TERRIBLE management. The main mangers daughter is CONSTANTLY stealing tips from other coworkers and when caught nothing gets done. They touch the food with barehands and never really clean up. Managers choose favorite and talks terribly about customers when customers want a refund or want their items remade. Employees will purposely make a customers order wrong and blame the customer for complaining which is RIDICULOUS because the number 1 rule in fast food is the customer is always right. Manger named Norma is constantly making food without gloves and puts her fingers in drinks and treats her employees terribly unless you are her favorite. Norma constantly yells at certain employees in front of a lobby full of customers which looks bad on her part and is embarrassing for the employees. She constantly rushes cars from the drive through and doesn’t wait till their food is ready she always makes them park somewhere till one of the employees bring it out. dont EVER come to this dunkin...

Stop hiring children especially without proper training. I get cold Coffee at times burned food and literally ordered a bagel/creamcheese had almost “0” creamcheese Donuts thrown in bags chocolate everywhere. Please hire proper professional staff with proper training. I’ve stopped going to this location and would advise to beware of this location and...

They have one employee in particular, I believe their name is Ethan (really hope I got their name right), must be the quietest person on the planet, but, my coffee is always exactly the way I ordered, it's made fast, and if something is wrong with my food it's not because it was rung up incorrectly. Definitely not a bad...