Most horrible service I have ever had - EVER! Hostess was so rude because we asked to be moved from an 8 person table (there were only 4 of us) in the corner in the back room to a regular 4-top in the main part of the restaurant. Once we sat down, the waiter, as nice as he was, had no idea what he was doing - didn't know about any of the wines, was not on top of any of his tables. Brought over a bottle and forgot I ordered a flight. He came back again because "his pen ran out of ink" when he was first taking our order, so needed the order again. He then brought out the wrong food. Oh, and the restaurant ran out of bread!!!! We asked for another glass of the bottle ordered. It didn't come by the glass, so we ordered something similar. He came back with two glasses of wine, completely different than what we ordered because they ran out of the wine we asked for, and when we asked what type of wine it was, he said a sauvignon blanc I think, I'm not sure? The OWNER came over and we explained that we didn't like the wine he randomly selected for us, and she was so rude, took it away in a huff. We then get the bill..... OVER $100 OVERCHARGED - FOR 3 GLASSES OF WINE WE NEVER ORDERED, THE WRONG FOOD HE BROUGHT OUT AND THE 2 GLASSES OF WINE THE OWNER TOOK AWAY FROM US! I asked the waiter to take care of it and whatever he felt necessary to compensate for the horrible service all night. The manager comes over - says she's taken off everything that we were overcharged for, wanted a thank you, and said instead of taking off ONE item from the bill for the experience, that we should not leave gratuity!!! I have never in my life heard of a manager preferring her staff to not make any tips rather than simply taking a dish off our bill. We were charged $285 for $167 worth of food and wine. The manager was so incredibly rude and made such a fuss about taking off anything from the bill and stood at our table and argued with us. Dumbfounded that the wait staff, manager, and owner were so horrible to their customers. Completely...
Read moreFood and wine are both good... However, I like to give a restaurant three chances if I have a bad experience. I've given cork 3 chances (for dining and more for drinks) and really regret doing so I decided to take friends visiting from London there since I had always enjoyed drinks at the bar. There were 5 of us and the dining room was completely empty. They refused to seat us at a table unless we were buying food and suggested we sit at the bar where there were no seats. After pointing this out to the hostess and explaining we planned on spending $ and might get a bite albeit after a while they suggested we may want to try somwhere else. Rude. Went in with two older colleagues. Instead of the front being completely empty, this time it was 80% empty. We asked for a seat in the front dining area but were told that those tables (there were about 7 different tables available) "were not available". we were cramped into the back and our service ended up being poor all evening. Throughout our entire meal almost all seats in the front remained empty. Literally almost the exact same thing as #2 + 2 messed up orders. We didn't say anything and let it slide b/c we didn't want to give the server a hard time, plus the dishes we were brought ended up being quite good.
If you're willing to be talked down to and treated like you are lucky to have the honor to be in their establishment, then...
Read moreWine market, bar, small plates joint in a good location. Stopped in for a flight and light bite on a Saturday night. The downstairs bar/market was packed, lots of energy, and buzzing. We were upstairs because we had a reservation. Decidedly quieter up there only a couple of other folks dining, the back room had a large party (15) cozy with lighting in the right place. We started with a flight and narrowed in on Pomerol by the glass. The Somm was friendly, knowledgeable, and made a good suggestion for our final glass, a Cahors. A licorice-bomb that we really liked. On the food side, we were very basic, fries with homemade ketchup; French onion soup, with cheddar and a nice bread on the side; and roasted/fried cauliflower with yogurt, pine nuts, and pickled raisins, which was a little overdone. We didn't venture much further on the food menu, but we were really here for the wine anyway. On our way out, we perused the markets but weren't able to find that Cahors in a bottle server/somm. sensing our dilemma, procured a bottle for us from the back. Nice experience, I'd explore more by the glass options here and they have some interesting finds in the...
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