sweetgreen — Restaurant in Washington

Salads...ha...Never thought I'd go down this healthy path. I'm a avid meat eater but it has come to my attention that males in my family are prone to heart disease. So I went got my heart checked and of course I had early signs of heart disease. So after coming back from Italy I had many questions as to why their people are so slim. One of the main things I noticed is that meat is the not the primary source of food. Its bread, pasta, and vegetables. I have been lifting for years and I typically over eat to maintain my gains. So I decided to change my diet to that respect.

First I fill myself up with vegetables then if I have room for meat then I go for meat. Quite surprisingly I have not needed to. I have cut out many meats out of my normal diet. I have also lost weight. 8 pounds in three weeks.

Sweet Green has saved me. All of their salads are delicious, nutritious, and low in calories. 400-600. I was used to consuming 1200-2000 in every meal session. Sweet Green has filled me up with just 400-600.

Specifically at this location the staff were very pleasant. They were detail oriented around my salad bowl. They took the time to see if I wanted to add or remove anything from my salad. This is a big deal to me because I feel like a couple ingredients can really make or break a salad. All of our taste buds are different so you should be able to tailor your salad to your liking. This is the first time I've come back since my bad experience from the Old Town Alexandria location. I was rushed. My salad was carelessly made. I wasn't given any option to remove or add ingredients to my salad.

This location is amazing. The staff are friendly...

Horrible experience! My order was not ready on time, even though it took me 20 minutes to get to the location. They hadn't even started on it.

I had to show it to them on my phone because they said their system wasn't working. It still took 20 more minutes for them to complete the order. They had a new female employee working the order by herself and she couldn't even get the lid on the bowls. I literally had to offer to do it myself. I just couldn't understand why all the other 5 or 6 employees were in the back, while she struggled, literally for the longest MINUTES of my life to get these lids on. No one was helping her. She didn't even know which ingredients she needed, hence the reason for my order not being completed correctly. One was missing cheese, another was missing Tomatoes, only one of 3 items was correct. I expect a correct order for the amount of money I spent.

Don't waste your time...

It brings great displeasure that I must reach out under these circumstances. Arriving at the navy yard location at 7:51PM as the website and app state the closure of the store would be 8PM. I was prepared to submit my $65 order for my family after driving 21 miles as this is the closest location to my residence only to be told that I cannot submit my order via the app nor order in the store. The lady in the store just shrugged her shoulders and said sorry then walked back behind the counter to continue cleaning. I spend an awful lot of money at this establishment and would spend more if were closer to my home. I took my family for dinner for their first time only to be disappointed. Sadly, a dissatisfied customer. --

Update** SG has since reached out to reconcile. The next opportunity I get to visit this location will hopefully be the normal experience I have been accustomed to. ...