Taco Bueno — Restaurant in Watauga

I will apologize for the length as I am very irritated and I should add the 2 starts are for the people who helped me, NOT FOR THE FOOD! Okay, my wife and I have been lifetime fans of Taco Bueno and were sad when we left the state for a few years. We were then really excited when we returned so we could choose from places like Whataburger and Taco Bueno. Sadly, we have now experienced the “final straw” and Taco Bueno will not be missed around our home any longer. The last 3 times we have been, twice we went to Alliance, which we decided was a huge mistake as it was nasty, this time my wife said we need to give them one more chance as she was craving the MaxiDips and chips, so I drove to the Watagua store. The people were very friendly but the food has stepped on the final straw. The tacos were oblong and distorted and we wondered how anyone would allow that taco shell to be used and they chose to use. Teaspoon measuring the amount of meat and ingredients barely filling the lower, less than half inch of the taco itself. I’ve had better tacos at Taco Bell and that is saying something. The distribution of the ingredients is a joke as you will see in our Combo Burrito that we added sour cream to. It looks like they just rolled the burrito and squirted the sour cream in after the fact. I’ve never understood how someone couldn’t take a literal half second and spread the ingredients equally so every bite will taste as close to the same as possible. I’ve posted pictures below and obviously you can judge for yourself. Godspeed to them, as I’ve seen a multitude of Bueno closing and this may be the...

This location has the worst customer service. Autumn, if you don't like your job, find a new one. I pulled up to the window, paid for my order, and requested extra salsa. I ordered a mexi dips and chips. Who doesn't want salsa with chips?! She told me it was in the bag, and walked off. Well, it was not in the bag. I waited a few minutes for her to come back, and asked again. To which she told me I only got two items. I said, I will pay for the extra hot sauce if that is what was necessary, but I still wanted it none the less. She told me to lose the attitude. Instead of giving attitude, I asked for her name so I could include it in my review. She rolled her eyes and told me to have a good day. I asked again, and she asked if I wanted to speak to her manager. I welcomed the opportunity. When the manager came over, I repeated that I wanted her name to include in my review. I had no idea a small container of salsa was such a big deal! If a customer wants salsa for their order, and there is a limit -SAY THAT. Tell the customer there is an extra charge. Do not tell me I only got two items and therefore the small container is...

Arrived before 9, they close at 10. All exterior lights and dining room were off. It was so dark I almost passed the building. They were open. It took a while to order and get food even with only one car in front of me but that was fine, seamed they only had 2 employees working. When I got home I had everything I had ordered however the food was super skimpy. Almost no filling in any of the tacos or the $4 big freakin' burrito. Also, the tortilla used for the burrito is super old and hard. I can't even keep the burrito closed it just keeps flapping back open. It's really sad, I don't even want to try and take it back at this point since I drove a little farther than my closest Bueno to check out this new one thinking the food would be better. No Bueno. (Now to go get more food elsewhere since I threw my burrito away and everyone else is...