Noodles and Company — Restaurant in Waukesha

7/29/25 yet another 1-3 star review. I'm still in shell shock over inflation. 2 small dishes cost me $20. No alterations, no add-ins. Alot of these so called signature dishes are not worth over $8 for a small. I'm still looking at portion size for price. Not wether or not you added chives on top to make the meal look fancy. These $5 up-charges for "small" portions are not worth it. For $20 I can get a jets pizza, Pappa Johns pizza, pizza hut pizza ECT.... And feed 4 family members. For $20 me and my kid can eat steak dinner at Texas Roadhouse. ECT ... 2024: The company ruined my favorite dish. Pesto capatavi. They now use nasty Parmesan powder cheese which changes the texture for the worse. Doesn't even taste like real cheese! It's NOTHING like the fresh grated Parmesan that is supposed to in it. Because I had it delivered, the store can't remake it for me the RIGHT WAY. I had to throw away my whole meal because the texture was so gross and inedible. For the love of God, change the recipe back to what it was! If it ain't broke, don't fix it. The franchise is trying to save money by feeding me nasty cellulose powder instead of real cheese. I want my money back too! I'm so disgusted and disappointed they did this to the only thing I eat at...

I am glad I was asked to review this Noodles and Company on Sunset Drive in Waukesha. We ordered Alfredo MontAmore, Thai Chicken soup and cheesy garlic bread. The restaurant was busy on a rainy Sunday night around 5:45. We waited and waited while people walked out the doors with carryout orders. As a customer who took the time to come inside your restaurant and eat there it was very frustrating to watch. Now we had been waiting for 30 minutes and people who arrived after us were being served. I asked twice how long it would be after 30 minutes waiting and both times got a snippy, "We're working as fast as we can. It'll be ready as soon as possible". I could see everyone was working hard, I agree. But order priority seemed screwed up and it wasn't me losing my attitude. When we finally got our meal my soup was wonderful, my granddaughters Alfredo was great. But our cheesy bread? The cheese had chunked because it was cold and we doubt if the Marinara sauce was ever heated. This kind of tops it off. As the young lady put my soup in front of me she was holding it so her thumb actually touched in to my soup. I hate giving reviews like this but this place needs to step...

I’ve been a fan of Noodles for years, but the quality has really gone downhill in recent years. This complaint may apply more to Noodles in general than this specific location. I love the Japanese pan noodles, but in the past few years more and more has been removed or changed about this dish. It used to come with bean sprouts, but not anymore. It used to come with shiitake mushrooms but they now come with cheap and gross button mushrooms. It used to be garnished with cilantro and seeds, but apparently not anymore. The marinated steak used to actually be marinated, but now it doesn’t seem to be, and it’s clearly a cheaper cut of meat than before. And it used to have a delicious sauce, but last time I got it, it was super dry, and had almost no sauce on it. My mom also complained that her pesto was very skimpy on the sauce. My dad said his pasta was undercooked. This used to be one of my favorite places to eat so it’s very disappointing to see them use cheaper ingredients, remove ingredients, and cut corners. Not sure if I’ll be...