Subway — Restaurant in West Allis

I don’t usually make posts like this, but I feel it’s necessary to address something I witnessed today. While dining in, I observed an interaction at the front counter where an employee treated a Hispanic customer very rudely. It was clear that English was not her first language, but that does not excuse aggressive behavior from an employee under any circumstances—especially in a country as diverse as the United States, where people from all backgrounds contribute to our communities.

While I don’t know the exact details of their interaction, I feel compelled to speak up because I experienced rude behavior from the same employee. I spoke loudly and clearly, knowing exactly what I wanted to order. Despite this, the employee—who seemed distracted by their phone, AirPods, and possibly a phone call—ignored me and acted as though I was the one at fault. This level of unprofessionalism left me feeling disrespected.

As someone who is also a person of color, I feel a deep sense of shame over how this employee treated others, particularly someone who may already face challenges communicating in English. Ironically, the employee’s own accent suggests they might have had similar experiences themselves. This makes their behavior even more disappointing.

I urge management to address this situation promptly. Whether through retraining or disciplinary action, this kind of behavior should not be tolerated. Customers deserve to be treated with respect and professionalism, regardless of their background or...

FURIOUS!!!! DONT EVER COME HERE GUYS!!!! I came to this location off of 67th and Greenfield Avenue in West Allis super hungry, and ready to eat a sub! I had cold groceries in the car that need to be put away soon so I had chose subway since it was the closest thing near buy. Once I arrived at the door, I noticed it was locked.! I came there around 5pm on a Saturday..The big neon sign outside is lit up OPEN! There’s a full schedule stated that their hours of operation was open! You can see through the clear glass that there is employees in there. One of the employees looked right at me and then just looked away while he was just enjoying food in front of me as I was knocking on the door. He just straight up Ignored me!! There is even a customer in there at one of the tables! The customer just shrugged his shoulders. Not once did any employee come to the door and apologize or state that they were closed or anything!!! There was no sign or note that stated they were closed.. only a big lit up sign that they were open!! This Subway is Unbelievable and they do not care about their Customers!!! I have a video to prove all of this but google doesn’t have an option to...

We didn't even get food!!! It was that bad!! The rudest man behind the counter who failed to even greet us as we entered the restaurant. After I had to get his attention he laughed about having to put down what he was doing in the back to come serve customers...when I asked about a coupon....he declined wraps are allowed in the coupons ...okay...wierd he didn't even know what coupon I was referring to...any ways so then my husband continues to start his order and we no longer can even see the meat choices ....that sucks he was very rude with any question or concern ....terrible experience..we walked out and went elsewhere!! Don't waste your time with the extremely rude man that works there with glasses and his disrepectful manner...upper management or owners need to fix this they would make more money I live near by..i spent almost 2grand on cousins last year...I'd glady switch to...