Carl's Jr. — Restaurant in West Jordan

Title: Quality Food, Slow Service at Carl's Jr.

My recent visit to Carl's Jr. was a mixed experience, highlighted by both positives and areas needing improvement. The standout was definitely the Grilled Chicken Club Sandwich. To my pleasant surprise, it was quite large and delicious, exceeding my expectations for fast-food fare. The quality of the sandwich suggested that it was freshly made, a refreshing change from the usual preheated options one might find at similar establishments.

However, the price point of the sandwich, at $10, seemed a bit steep. While the size and quality were impressive, the cost could be a deterrent for those seeking a more budget-friendly meal option.

Another aspect that tempered my experience was the service speed. The wait time was notably longer than anticipated, which could be off-putting if you're in a hurry. That said, the slower service appeared to be a result of the sandwich being prepared fresh, which is a significant plus in terms of food quality. It's a trade-off between speed and freshness that customers might want to consider when visiting.

In summary, Carl's Jr. offers a high-quality food option with their Grilled Chicken Club Sandwich, which is large and well-prepared. However, be prepared for a higher price and potentially longer wait times. If you value freshly made food over quick service, then this could be a...

Today I flipped a coin to pick between T bell and Carl's for a quick work lunch. The coin lead us into Carl's and we had a pretty funny experience. The workers were doing an ok job considering it looked very understaffed for the lunch rush. I think it took me and one other person about 35 minutes to order food, eat food, and leave. 2 people were in line in front of us when we walked in. I think we would have been out of taco bell by the time we got our food here.

-A lot of the sodas weren't working on the fountain drinks machine. Ice only from one side. -The sodas that were working were very flat and not good. -Napkins were nowhere to be found. I grabbed some paper towels from the bathroom to not bug the workers. -About 1/3 of the bun on my double cheeseburger was soaked in ketchup and mustard. Not my thing but to each their own. -The cookie that came with the meal was a 1/10. Maybe a 0/10. Definitely not made in-house. -Fries were decent

Maybe I would have had better luck going through the drive through. The combination of slow service, bad drinks, no napkins, and mediocre food inside made it something to laugh about in the car ride back to the office. We probably won't be coming back here unless we hear rumors that things improve. I think the main culprit is the workers were understaffed. All of them seemed to be busy with something...

I ordered 3 kids' meals and an adult combo. I asked for chocolate milk and fry sauce. The employee only charged me for 2. Didn't tell me until after I had purchased. He told me to go around through the drive-through and order the other one. Yep. That level of customer service. Went around. Took 10 extra minutes. I ordered again. And asked for extra fry sauce and chocolate milk. By the time I got home. No fry sauce. No chocolate milke. No straw. Cold food. Corporate doesn't care about how bad this experience was, and clearly, the employees don't either. This type of service isn't a one-off. This piss poor customer service is learned and habitual. I am not going back to this location. I'd avoid it. But here's a lesson learned. Don't leave the first intercom until you've verified your order. Verify it again before you pay. Verify it again after you...