Books-A-Million — Local services in Wheeling

Large store, large selection. Employees are always very nice and very helpful with finding a book. One request: Provide a seating area for customers. Personally, I am unable to stand on my feet for longer than 20-30 minutes at a time for medical reasons. At one time, the store had a cafe in the front with seating, lounge chairs in the middle, and benches in the back of the store. These have all been removed. I am a BAM club member and would love to come and spend 1-2 hours browsing, but I can't do it. I'm sure other older customers feel the same way. Please consider restoring the customer seating areas. I believe it would be good for...

Stores a complete mess. Books arent in the right place. Nothing but horror stories from people working here from management and ridiculous expectations. I would rather drive the hour to Barnes and Noble where the employees arent miserable and the store is organized with a better atmosphere. Not to mention every few months you notice every employee quits and they have to hire a whole new crew. If that doesn't say anything about the state of the store and management then I dont...

They have a ton of different genre to choose from, this book store is made for everyone. If they don't have something they're willing to order and have it shipped straight to you. The workers are fun and friendly. Willing to help, and offer rewards, etc. Nice clean store as well. They have great sales with great selections. I got several new...