Panera Bread — Restaurant in Westworth Village

I wouldn't write a review for one thing but at this point it's the second time the place has let me down.

The other day it was early in the morning and apparently getting one drink ready took them 20+ minutes. They made me extremely late to a very important appointment and I had to drive off without my order because they didn't even bother to come to the window.

1 drink 20 minutes.

What happened today wasn't as bad but it still bothers me when people do pointless things for a false sense of control. I get it, sometimes being corrected when getting something wrong hurts the ego, but not only am I not a rude person (and I can be if I wanted to) but I don't give people trouble. the girl at the window is usually very nice and attentive.

Today though she seemed to not want to correctly give me a large drink she gave me a small drink and when I told her I ordered a large she put in the same amount of effort that it would have taken to just pour more drink in to large cup and very clearly just poured alot of ice in a large cup and emptied the contents of the small drink in it.

Yeah, I noticed immediately.

She doesn't seem like that type of person to be purposely malicious so I just smiled and left then again I've been very wrong about people before. Either way I drank my drink and it is what it is, just going to avoid the place from now on judging by the other reviews the good service I received in the past was probably a...

Normally I love Panera, today’s experience was difficult.

We placed our order at 12:33pm, I was handed a pager, and instructed that the pager would buzz once our order was ready. I settled down into our both awaiting previous stated buzzer alert. Having lost track of time but noticing others who’d come after us now enjoying their food I decided to proceed to the food pick up area. Upon arriving I noticed at least five or more people behind the counter slowly gathering menu items. I enquired about my order as I had now witnesses names being called out rather than buzzers buzzing. I was buzzer number 42, I asked if buzzer 42’s order was ready two salads and a bowl of soup; the response was immediate “working on it!”, okay. Thought I’d stand back and wait - meanwhile on the counter is a bowl of steaming soup and a salad; you see where this is going…. Another five minutes and out pops another salad. I’m still standing back from the counter, but in sight of the girl behind the counter. Buzzer still in hand, a few more minutes pass when I hear “Tracy, orders ready”. I walk up look at the same girl; is this mine? Yes, ma’am… Buzzer still not buzzing goes into the basket and I let the girl know I’ll be back for the other salad as I now take possession of the previously mentioned, no longer steaming bowl of soup and salad. Back at the table ready to start eating my lunch I glance at my phone -...

Well I have been a Panera fan for a long time. It reminds me of Cosi. The food is fresh and delicious. The portions are on the small side, so don’t go if you are very hungry. Their soups, salads and sandwiches, and combinations are great. There are many delicious baked goods as well. The issue I have with this location is a safety issue. Pulling into the parking lot, you come upon the exit for the drive thru. To avoid a collision, you sometimes need to turn tightly to the right. The soil in the curb at that corner is waaaay low, like by a foot and a half plus. If you cut the turn too tight, which is easy to do, one of your right wheels will literally fall into that hole. This will scrape the bottom of your vehicle and jolt the axle and hardware underneath. The protective shield on the bottom of my vehicle cracked but honestly the damage could have been a lot worse. Please exercise caution those who visit. I implore the management to level the soil in that corner and take other measures so people don’t continue to shipwreck there. Apparently it has happened so often you can see where they repaired the concrete. I assume the aforementioned deep dirt hole that is there probably was caused by all the car wheels that hit the curb and went...