Master Wok — Restaurant in White Marsh

I was craving mall Chinese takeout food. I had some yesterday while in the king of prussia mall and mistakenly thought I was going to get the same quality food at this location. I had fried rice with that shrimp with garlic sauce along with what was supposed to be spicy bourbon chicken. Not only was a chicken, not spicy, but it was old and flavorless. This is the first time in my life that I’ve ever purchased bourbon chicken that was completely bland. The rice was also mixed with a combination of old and new rice and you only know once you start eating it., I understood now why they don’t give samples which should have told me everything I needed to know because clearly people would not buy from them if they were able to taste the food prior. I wasted $13 and change, as I threw it away. I wouldn’t even offer it to homeless people. Now, also have a headache after eating some of the food and I...

Food quality and quantity has declined with the addition of a slight price increase. That I can tolerate but one of the woman workers is always rude. Today was it for me. I asked her to repeat herself (i.e. I’m sorry and put my ear closer in an honest effort to understand her), while my head was turned she rolled her eyes and looked at the other worker. I kindly educated her on etiquette in America in case she wasn’t aware and proceeded on. I won’t be back and based on the other negative ratings, many others won’t as well.

Update: 6/28 last night I started feeling queasy. I was up half the night with food poisoning. I feel disgusted. Never again. The honey chicken had an off taste but it’s allergy season and my sense of smell isn’t as strong so I ignored it. No respect and now unsafe. Now it makes sense why the line isn’t long anymore. I’ll go to the other spot across the foot court next...

I would give a 0 star if I could. On May 3, 2024, I have experienced horrible customer service. The three girls that were working there were terribly rude to my husband and I. They seem to be teenagers. They gave off “I don’t care” attitudes and they were rolling their eyes while shrugging their shoulders. My husband asked if he could sample orange chicken before he buys it. They told him no and couldn’t give him a reason for it. Why would someone purchase food with no refunds without testing it? I asked where the manager at and the girls started giggling, speaking in their native language and said that he was outside.

My husband and I patronized this establishment before and had a pleasurable experience with the older employees and when the food was good. We will not return since we were made a mockery from three young girls that clearly look like they...