I ordered a 10in cake, we opened it 2 days after picking it up and it was significantly smaller than any 10in I’ve ordered from them before. I called and spoke with the manager and explained the girl who helped me was unable to find my order when I came in, then asked me if I had any decorations on my cake. When I told her no, she went to the back to get a cake and handed it to me. I should’ve checked it before leaving. The manager apologized and said they have new hires and said they can make me a new 10in or can refund the difference for the 8in I was given. He also asked me if I could send him a picture of the cake, which I did. His response….he told me I did get a 10in and they wouldn’t be able to do anything further. I sent him a picture of the cake with a tape measure next to it clearly showing it to be an 8in cake. He responded with “our 10in cakes are determined by weight not diameter, which seems like a crock! I’m not in the cake industry but I’ve never heard anything like this before. This is unfortunate because I do enjoy their cakes, but I won’t ever buy from this...
Read morePersonally think it is overpriced for what it is. Bought the small assortment and the cakes were cold. Realized they freeze the cakes and probably in the morning set them out for purchase, then add the frosting. Sat them out so they would become room temperature, the bottom of the cake was soggy. That was a major turnoff and grossed me out. The assortment was approximately $30. We didn’t even get to choose the flavor, it was all preselected with what...
Read moreCute little Bundt cake shop! We're from out of town and this was our second visit to this shop. Probably gonna be a regular stop when we visit Wichita now. We love the cakes, perfect size for evening dessert. They offer online ordering, if you choose, so it's just a quick stop in to...
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