Burger King — Restaurant in Windsor Locks

The employees here would rather argue about some delivery order than wait on the people standing in the lobby who have been waiting 20 min for food. The person who seemed to be the manager on duty seemed to not know what they were doing and took forever to make one sandwich-not exaggerating either since I had the time to stand in the empty lobby and watch her not know what to do and kept looking at the order screen. Usually I have no issues when I come here,which isn't super often but I usually don't have issues. Everything was cold by the time I got the food which I didn't notice till I got home (I live not far) and also noticed that items were missing. Needs better management to delegate since it looked like someone walked away for a break of some kind when it looked to be a bit if a dinner rush. Had to drive back out to them and ask for them to remake everything. They did accept that request without any issues and promptly made new food which I did thank them for but I shouldn't have had to...

Edited to add: of course when I opened up my bacon double cheeseburger there was no bacon on it either. God this place is terrible.

I swear it is always something with this location. Last time I ordered I was given no bacon or Swiss cheese on my cold bacon Swiss chicken sandwich. OK, things happen. Then I order again tonight, order is in my app money taken from my bank account and they tell my parents who were picking it up and bringing it to me at work that they don't have my order so my parents have to pay for an order that I already paid for and showed them the screen shot of the order in my app and where the money was taken from my account. Then refused to honor the free fries coupon that I had used in the app and made them pay double what I had already paid. This is the last time I go to this location. They really need to get...

Went thru the drive thru window and used a coupon code, which I always do. Out of all the fast food places I prefer BK. I didn't have the actual coupon, just the code. (Not the first time that happens) When I drove up and payed, I was asked if I had the physical coupon. I did not, I know I had an expired one in my bag bcuz I never switched them out. I told the cashier and she asked if I got it on my phone. I said no bcuz I was not connected to WIFI. She said that she had to have a physical coupon bcuz they get mailed in. I was never told that b4, like I said it's not the first time I didn't have a physical coupon. And let's just say I did have it on my phone, what was going to happen, it's not like she could keep my phone to show the coupon CORRECT?!?!?! Last time I ever go, I was very disappointed in how that...