Charm Thai Restaurant — Restaurant in Winston-Salem

Wanted to get Thai food for lunch before visiting a family member who was in the hospital.

Initially decided to stop by the other Thai place next door but was literally blown out of the dining room b/c the owner was using what looked like a leaf blower to blow the dust out of his dingy and dark restaurant — mind you this is 10 min after the posted opening hour. He also rudely told us to get out of the way and wait outside until he was done.

I Didn’t have time for that type of attitude and lack of customer service so I decided to take my business to Charm Thai instead.

Wow—the difference between Charm Thai and the other Thai restaurant next door was like night and day! Charm Thai was well-lit and impeccably clean. The staff was kind and inviting—they don’t treat you like a you’re nuisance. The food was great and the price was just right. It was an overall pleasant experience.

If you’re a fan of pho or Thai boat noodles, they have THE BEST Thai boat noodle broth I’ve ever tasted! You can tell it was made in house with authentic ingredients from scratch and lots of love. It was so aromatic and soothing for the soul.

I’d definitely recommend getting Thai food here if you’re ever in the Downtown...

Terrible customer service really ruined a nice afternoon.

It is snowing downtown and the weather is cold. I grabbed a small cheese Pizza (I have a severe eating disorder and Thai would absolutely set me off) from Mellow down the road and went to join my friends (a group of 7, I would be 8) for a quick meal at Charm Thai between our performances at the Hanes Brand theatre down the street. We were the only people in the entire place. I set my pizza down and the waitress comes out and tells me no outside food or drink. Which would be reasonable... if we WERE NOT THE ONLY PEOPLE IN THIS RESTAURANT ON A SNOWY AND BAD WEATHER DAY. Needless to say, my entire group tried to leave since they had not been served yet, but I told them to eat their food and so I left to go back to Mellow to finish my pie.

My group was upset, I was embarrassed, and the owner wouldn't even come speak to me themself to let me know why. Thet hid in the back and had the waitress do it.

I'm sure the food is fine. But they could have made an exception, especially since there are no signs anyway stating...

The Charm Thai Restaurant experience ( Dine-In Edition). I decided to venture out to try Thai food for lunch. I must admit I have passed this place many times to dine at Downtown Thai & Pho, but they are closed on Fridays during lunch hours. So what better time to try somewhere new. There was nothing special about the restaurant's décor, but I was pleasantly pleased with their lunch menu offerings. The bathrooms were clean and the service good, and the server was attentive.

I ordered their Pad Kra Proa, stir-fried ground meat ( I selected chicken) with basil leaves, bell pepper, mushrooms, carrots, and onions in fresh chili sauce. With their lunch, you receive a salad with peanut dressing that comes out first and a spring roll with your meal. The food was excellent, but the portion sizes are more petite than I am used to eating for a Thai lunch. But I guess the food did its job because it left me wanting more, lol. Would I go back. Yes, I would. I am counting calories these days, and having a smaller portion for lunch wasn't that bad, but I could see others...