Sweetland Bakery and Tea House — Restaurant in Winter Garden

For my first time at this cafe, the 2 people that was in there was completely rude and knows nothing about customer service. It either that or they were racist/prejudice towards me and my nephews. We are a black family spending time at the beautiful downtown Winter Garden, which now a multicultural place with common decency towards all races and these people were totally threw customer service out the window, and again the nerve to even be prejudice/racist being Asian in America where they too face racism, did not even acknowledge our presence. We waited for 15 minutes just the 5 of us no other customers but one other lady which came in after us. They did acknowledge the caucasian lady but not us. They did not even look our way to say I'll be right with you or even lift their heads up.They just attended to what seems like to be online orders. They need a class on business etiquette. My money is the same color as anybody elses money. I to own a business and this the worst customer service that I have been a victim too in a long time. We finally left without getting anything from there and they did not even look our way. I even stood out side the door to see if they lift their head up and they did not. WAKE UP, you are not better than anyone, maybe in a better position but not better. Hope this helps others on what to expect there when you are...

We’ve been to Sweetland Bakery several times by this point, and we’re always very satisfied with the consistently good drinks and desserts offered here! Sweetland Bakery is probably the cutest tea/dessert shop in all of Winter Garden - if you’re craving ornate desserts and boba milk tea, this is the place to come! It is a bit more expensive than other places, but that can be expected considering the location. Parking is across the street in the area where the farmers market normally is, however, it is often full so you might need to park in the garage. It’s right next door to the Italian restaurant; you can’t miss it!

Be sure to try one of their many excellent milk teas, ranging from brown sugar to fruity flavors to everything in between - you definitely need to try the cheese foam because that makes anything better!! I love numbers C5-C9, E2, and E5, as well as many different fruity-flavored teas and smoothies as well. You can customize your sweetness level as with most tea places, so that’s a nice touch (most drinks will still honestly taste best at 100% sweetness level). And of course the desserts are excellent as well - full-sized cakes, smaller pastries, and ornately-decorated mini-cakes. Look around and you’ll definitely find something you enjoy. So yeah, check this place out next time you’re in...

I had contacted Sweetland to order a custom cake for my 23 year old daughter’s birthday and I have to say, did I pick the right bakery for the job! I asked for a Jellycat inspired cake and provided an idea of what I was looking for. The chiffon cake that we got was simply amazing!! First off, it was packaged so beautifully and thoughtfully! The cake looked better than I could ever have imagined and the taste - my family raved over this cake! We had just my immediate family there - 9 of us ages 10 to 53 so that tells you something! My daughter hates cake so we generally get a cake because she likes how it looks and then she proceeds to eat just the ice cream but not this time! She tried a piece and she couldn’t stop eating it! She said she finally found a cake she loves! The rest of my family said it’s the best cake we have ever had. It tasted like the freshest strawberry shortcake you’ve ever had! WOW did Sweetland get it right and they totally impressed us all! We will be back for sure. Thank you again, Sweetland! You made me a very happy mom and are our family’s new favorite...