Dunkin' — Restaurant in Worcester

I placed a DD App order for munchkin, a sandwich and a box of Joe. I gave them almost 45 minutes to pick up. When I arrived the associate told me that they didn't have boxes of Joe. No big deal. I asked for a refund. He said he couldnt do that and his manager went to get one at another store and would be back in 30 minutes. I didnt really want to so that and asked simply for a refund. I was told rather rudely that he could not do that and if I wanted a refund I would have to wait for his manager. I said fine I'll come back for the box in 30 minutes since I was purchasing it for the lovely nurses who just delivered my newborn son.

I came back 30 minutes later and the manager had sold my box of Joe to someone else and could it provide another. He could only offer a refund, but it even an apology.

Pretty frustrating

I came back 30...

Went here on Sunday and they have a woman working there Magda who was visibly under the influence of something. This is the second time she screwed up my order. I dread seeing her there when I come to order. Last time I ordered coffee she screwed up and didn’t even offer to replace it. I left the drink on the counter and walked out…..2nd time overcharged for what she said was going to be cheaper while nodding off and taking forever to make and gather order. Hector and the other man wonderful employees give them a raise!!! They...

It depends on who's working there. I live in Worcester, so I know coffee's a hit or miss. Some of the people working there make coffee that actually tastes as advertised, but every now and again, they have this one worker who has this one coffee that no matter what, tastes like dirt. He just doesn't care what you order, he just wants you out of the line. I've been going here for a while, so I know that most of the workers here are pretty good at their coffees, but there are new faces,...