MAMMOM restaurant - Vietnamese Cuisine — Restaurant in Hà Nội

This place has five star reviews so I understand my experience is not the norm. Clearly this is a good place but I just had a bad experience.

1- I thought it was clear I don’t eat pork because for a few dishes I asked if there was pork in it and told no. However from the vegetables section of the menu I didn’t bother to ask about the ingredients and ordered the stir fried eggplant for 85,000 vnd. This dish had pork in it and I was disgusted by consuming it. Not sure why minced pork is in any dish in the vegetables section. Regardless, I take blame but also think if I was the server I would have been sharper and noticed the questions and I would have pointed out “well the eggplant has pork”

2- my dish I ordered, a beef stew, should have been called a beef fat stew. From the whole bowl, I barely enjoyed 2 bites of beef. All the other bites were struggles and spitting out chewy fat chunks. I felt that these cuts of beef were the cheapest and lowest grade beef that could be found in market. Nothing good about the quality of beef here.

3- while the servers were kind and decor was appealing, my total of 756,000 vnd makes me wish I didn’t walk into this restaurant. I don’t want to insult this place and obviously they are overall a good place but I left disappointed.

4- poor ventilation in restaurant, I am picky and was in restaurant business a long time and one of my pet peeves is going to a restaurant that leaves you smelling like grease or smelling like you were in the kitchen. I hate when my shirt smells of fryer oil and grease after leaving a restaurant and that is what happened after eating here today.

5- silverware had water strains so I just wiped off with napkins

The good things: nice lighting, nice streetview outside from 5th floor. Attractive art work and decor, friendly staff, English speaking waiter made it easy to order, quiet place, photos on menu, nice...

I had ordered sautéed morning gloy vegetables and a garlic charred pork jowl. The taste of these dishes was mediocre at best. The price to taste ratio is extremely poor. You are paying for their fancy decor spread out on 6 floors and the abundance of staff. Last night early in the am, I had a projectile vomit. After it subsided, I cleaned up the mess. A few hours later, another vomit attack. These attacks came from Mammom's food. The undigested food was clearly from there. The 2 attacks wiped me out physically. The residuals that didn't get vomit ejected made it down to my lower digestive tract. Diarrhea! A lot of it! 3 diarrhea runs! I am going to do a 48 hour fast. I need to absolutely clear out my system. Maybe I am unlucky to have encountered this. But this has been a very...

Mình khá kỳ vọng vì quán đc cho rất nhiều rate 5 sao, nhưng ăn rồi thì thấy hơi thất vọng và có vẻ Mammom đang dc đánh giá cao quá, thật sự đặt câu hỏi về tính chân thực của các reviews 😕 Không gian đẹp, rộng, sang, nhưng thực ra rất ồn vì xây trần thấp. Bàn xung quanh nói ko to nhưng vẫn gây ồn, khá nhức đầu. Đồ ăn thì nhiều món, mình nghĩ tạm ổn, ko quá đặc sắc. Ngoài lẩu ếch om măng và cá heo nướng ok thì ngọn su su xào khá thất vọng, ko đều gia vị, siêu nhiều xơ, bã. Các bạn nhân viên nice, TA tốt, thân thiện nhưng cần được train chuyên nghiệp hơn khi có các incident xảy ra (ví dụ bếp lẩu nhà mình trục trặc lửa, bị bê đi mất 15-20', ko ai ra nói nhà mình đợi hay comfort gì luôn?). Tóm lại khách VN kỹ tính thì có thể thử thêm nhiều hàng VN khác chứ cũng khó thành khách quen ở đây được. Còn khách du lịch dễ tính hơn + muốn trải nghiệm đồ ăn VN thì có lẽ là tập khách phù hợp hơn.

I was excited to try Mammom on a Saturday night, mostly because of its impressively exceptional 5-star reviews on Google. But from my experiences as a local who frequently eats out, I can tell that those reviews are overrated. I really question the authenticity of those good reviews. For tourists who wanna explore Vietnamese cuisine and sit in a clean nice place instead of having street food, Mammom can be acceptable. For me as a local, I'd rather try out other Vietnamese restaurants.

Space + atmosphere: spacious space, impressive & charming decoration. But, the biggest problem is the low ceiling in construction that makes it super noisy here. Not too many guests but feel like every one's speaking very loudly to me. Nice space but severely uncomfortable atmosphere.

Food: Basically traditional VNmese food. I order one stir fried veggie - this is a disappointment of the night. For the fish and hot pot - they are ok, I'll rate them 4/5. The drink (coconut milkshake) is quite good, I like it.

Service: Good attitudes from the team, nice and supportive, but quite inexperienced and not too professional. The process takes long to serve the food. My hotpot encountered some heat problems and they were taken away, leaving us wait for like 15-20 mins. We were very...