Puku Cafe & Bar — Restaurant in Hà Nội

Located in the heart of Tống Duy Tân street food area, this café sits right in the middle of the action and operates 24/7. The food and drinks are decent, but definitely overpriced but likely due to its central location on a popular tourist street and the fact that it stays open all night, attracting both locals and visitors looking for a late-night spot.

The café itself is fairly spacious, though the overall cleanliness leaves something to be desired. I visited with friends to watch a football match, and the second floor was packed, almost like an unofficial fan meetup blending both local and foreign supporters. We ended up sitting on the first floor, where there was a medium-sized TV in the center of the room.

Our order took around 15 minutes to arrive. The staff were polite, though not particularly warm or welcoming but given how some customers were behaving, I can't entirely blame them. However, what really bothered me was one specific incident. After the first half of the match, I decided to leave early while my friends stayed. We had already informed one staff member, but as I walked out, another staff member ran after me and confronted me aggressively, insisting I pay for everything on the table. Despite calmly explaining the situation, he continued to pressure me until I eventually paid, something I didn’t mind doing, but the hostility in his attitude was completely unnecessary.

Overall, while the café serves its purpose as a 24-hour hangout, especially for watching football, the staff could definitely benefit from better customer service training to handle such situations more...

I really was looking forward to eating at this place - all the most recent reviews were good, they broadcast AFL and NRL and I was craving a true pub classic - bangers and mash. We ordered a side of nachos, my partner ordered the 200gram Aussie steak at medium rare with red wine sauce and I of course ordered the bangers and mash I was craving. After about one hour of waiting for any food at all we were informed of a system error that was being corrected. 15 minutes after this we received our nachos - which were actually quite tasty. 20 minutes after that my partners steak came - albeit it was much closer to being very rare than medium rare and was paired with white mushroom sauce instead of the red wine sauce. Meanwhile we watched multiple tables being served their meals who had arrived and ordered their food much later than ours while still waiting for the order of bangers and mash… we asked staff members 3 seperate times about them before calling it and just asking for the bill. Very...

A wonderful place to chill, work, have a quick or long brunch, come late and grab a snack with friends after having too much to drink...you name it...this cool and cozy cafe/bar has it all. I was sitting there one quiet morning, working up the deadlines when the waiter gently put a vase of roses on the table...it wasn't that special until Mr doorman walked by and saw that it needs some slight touches...he silently adjusted the roses and added a few leaves to it...to be honest, roses were never that perfect in my eyes...then he gave me a smile and walked away. we've always pick this place as a safe cave to hide at 2 a.m in our crazy clubbing time...but now It's even better in the day light. come and see for yourself how simple but very in-style it iis. PS: they also provide a long list of choices for food and drinks...the nachos is a...