While I did enjoy the americano coffee. The kitchen staff was very rude to me. I told the front staff (who was very polite) that my order was takeaway. She radioed back to the kitchen and that was that.
The kitchen staff came out with my order in the "dine-in" cups. I told him it was takeaway and he said "you put ur number at the back and you never say takeaway". I was dumbfounded cause I didn't even have a table number and I was being accused. I said I didn't even have a number and he was insistent that I had a number. The front staff just told him she said takeaway and to change it. The kitchen staff gave me a stare and made a comment in Vietnamese.
I didn't even do anything wrong and he was making it my problem. The front staff apologised for this and I left but as this was my last day, this left a negative...
Read moreThe 2 stars is for service. I came in a busy morning and chose to sit outside. Asked them if the almost only empty table could be moved somewhere esle (for it was in the middle of traffic), a waiter said no and their tables needed to be arranged specificly that way. He didn't offer any alternatives. I was all fine with it. Until 5 mins later a couple came and almost immediately the waiter brought out chairs and table out of no where and arranged them a new spot???
I mean... (and for context, I'm Vietnamese, the couple were white. I didn't speak to them but they seemed nice). Tbh, I've never experienced something like that at other coffee shops. Either they suggested some available spots to move or if that could not be done, they said sorry (and I have no problem with...
Read morea coffee shop that embodies the culture of Hanoi. As a local business, we specialize in producing high-quality Vietnamese coffee that meets specialty coffee standards. The beans we roast are grown in different highland regions of Vietnam such as Sơn La, Quảng Trị, Đắk Nông, Lâm Đồng, at altitudes of 800m-1800m. We strictly control the process from Seed to Cup, adhering to SCA standards. Our cafes welcome customers from all over the world who come to enjoy delicious coffee brewed by our coffee-loving baristas. Our Vietnamese Coffee preserves the original traditional flavors, the distinctive flavors of Hanoi. We also offer a range of Machine Coffee and Handcrafted Coffee with specialty coffee beans that we...
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