We had dinner on NYE however, we will not be recommending it, nor returning here. The place is not cheap but with it being NYE and the option for outdoor dining viewing the skyline we opted for this, but now regret. The only plus is that the dishes were hot and arrived together. I'll start with something I saw at the end, which was a waiter who was openly picking his nose in the public dining area. I'm pleased he had not served us during the evening. On arrival we were shown the 2.500++ set menu but I had to ask to be shown the advertised 1.400++ version. We were also not asked if we wanted any water before taking our main food and drinks orders. We were never asked even through the course of the evening. For a restaurant that charges these prices, I'd also thought they'd offer bread as most establishments would. As it's NYE, my husband ordered a glass of the prosecco, the only sparking option available by the glass only to be told (some time later) that their prosecco supplier had not made the delivery but we could buy a bottle of sparkling wine instead. There was no alternative option for another sparkling by the glass given to us nor any thought that's it's NYE and a glass of bubbles would have been nice. As I don't drink, a bottle of sparkling was not an option. Very disappointing. It was clear that making money from selling a bottle meant more than keeping a patron happy. Having ordered from the dearer set menu option (due to lack of options on the other), our starters arrived before our drinks. For the main course, the lobster option I chose was noticeably a smaller portion by comparison to neighbouring table again they failed to address. The courses were rushed (our booking was for 8pm and even though we were told we could stay for fireworks). The desserts were provided without any spoons. As the dining experience was very poor, we opted to leave as soon as we could and pay the bill at the main till indoors however, the woman at the till tried to charge us for another table so she had to be corrected. Overall a poor restaurant,...
Read moreWe held this event at Shri restaurant on 17th of January 2018. During which a horrible thing happened,which is so unforgivable.
Our belongings were put under a table besides the control panel, which from the photo you can see.
First time, when I was putting things into a bag, meanwhile the manager Richie wearing violet vest passed by, he used the hand gesture to rudely indicate me to move away. So I moved away immediately to let him pass.
Second time, I was sitting on the sofa, while my friend’s bag slipped and laid on the floor. He came by-the most humiliating thing happened,-he shouted at me directly me with a loud voice and a threatening tone: get your *ing bag out of my *ing way!!!
Of all the great hotels and restaurants we have been to or our company has worked with, we always maintain great relationship, and this is unprecedented and blew my mind away.
I was still in that panic state. He came by again to change the music and dropped that insincere sentence : I’m sorry just now.... then disappeared again.
I thought Shri is a good restaurant in HCMC, that’s why our colleagues has strongly recommended this restaurant to hold event. in result, we were treated like a second class people with no respect and such humiliation.
This not even frightened me, as wittnessed by other customers on the sofa, they all were shocked!
Is this how a great restaurant in HCMC greets its customers???? For international companies wanna hold party here, its manager can shout and blame its customer with such minor fault.
Unacceptable and unforgettable, I don’t know what I should say.....and I hope your superior management could give me an explanation and the consequences.
For the customers who are considering holding events or having diner in this restaurant, please think twice, or maybe next time it’s your colleague or boss or family be insulted by its...
Read more[LONG POST DISCLAIMER!] The service was good and attentive, although occasionally even too attentive with many disruptions and a somewhat rushy vibe. There were also occasional clumsy moments, like a significant delay after ordering a water bottle. The atmosphere was nice with a top-notch view over the city. However, there were significant drawbacks that prevent me from leaving a very positive review, particularly regarding the main course combined with the price of the menu, which I believe to be a rip-off. I was shocked by the beef quality, taste and the disparity between the reality and menu description. Menu described it as "Pan-fried wagyu ribeye with truffle sauce". However, a waiter said they were serving it with "raspberry sauce" and "black pepper sauce" with a hint of "truffle oil". We unfornately did not taste any truffle flavor in the dish. This was contradictory with the “truffle sauce" in menu. The worst part was the "Wagyu Ribeye", which was really stiff and had an underwhelming flavor and texture. The steak tasted just a bland and mediocre medium steak with some stiff grease, which resulted me leaving half of it uneaten. In fact, one could easily find better beef quality from supermarket or other restaurants with much lower price. It felt misleading to advertise this as wagyu beef, although I am not sure about the origin of the meat. Another complaint is about the dessert: even though it tasted good, it did not taste at all coconut and passion fruit as stated in menu, but more like white chocolate, marshmallow and strawberries. The restaurant and its management need to work closely with the chef and kitchen staff to ensure that the ingredients match with the menu descriptions. It is not easy to fool...
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