I will not change the rating. Honestly, even 1 star feels too generous.
The rude and unprofessional attitude your staff showed yesterday was completely unacceptable, and it led to a very unpleasant experience. There are already several negative reviews about the same staff member, so it is clear that I am not the only one who experienced this.
I have taken photos showing everything — the difference between the menu price and the actual bill, and also your staff’s irritated and unfriendly behavior when we pointed it out. There was no proper apology or explanation at all.
And now you say the menu I saw had prices from “5 years ago”? That’s the first time I’ve heard that. If the menu price and the actual price are different, you should politely apologize or explain, not just hand me the bill and demand payment as if nothing is wrong.
Also, your staff brought dishes I never ordered. If your staff brings something I didn’t ask for, am I supposed to eat it anyway?
Please ask your staff again: Do they really think 1 star is unfair?
This is not just a “negative review.” It is a public warning so that others won’t suffer the same experience I did.
I will share everything — including the photos — on various websites and community platforms in my country. Do not ask me to adjust the rating. Earn your stars through real service and taking responsibility.
The bill was not corrected by your staff — I corrected it and pointed it out to your staff myself. Don’t make up stories or say things that aren’t true. Gi존zl뷰 Menu says one thing, the bill says another. Something “extra” for foreigners, perhaps? 😉 Wishing the owner lots of luck — must be profitable overcharging...
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