Crystal Swan Cruises — Attraction in Perth

Edit:- Changing the rating as finally crystal swan did respond and I got the gifts which were supposed to be given to me.

About Crystal Swan- It's like a small floating palace on the most beautiful river- Swan River. The crew is helpful, professional. They gave me two Chips when I ordered just one as there was a slight delay in delivering the order. And boy o boy, the chips are delicious. You have two dance floors with wireless headphones. What more can one ask for? I will surely be a part of another event on crystal Swan very soon.

Old post:- So I attended a charity event on 21st February 2021, everything was good until I was told to buy 3 tickets for 15 AUD and they said that few sponsors are giving away gifts. So I purchased it and I won. Then the lady who claimed to be associated with Crystal Swan announced my name as one of the lucky winner, took my phone number, email address and said that I will be contacted within a week by her to receive the gifts. Now it's been more than a month and I received nothing. It's not just me but even the other two lovely ladies who won , didn't receive their prizes/gifts. I called up Crystal Swan on the phone number which is listed about 2 weeks back and the person did say that the lady is associated with them and she might have just forgotten to contact me and so she will contact me within 2 days, but it looks like that was another white lie. Now they are not even answering my calls. So $15 does matter as it's a hard earned money and I already paid $50 for the Charity event ticket. Hence for making a fool out of people who actually would have loved to board Crystal Swan again, I am going to give 1 star review. In this time of COVID 19 pandemic, the last thing we need is...

Had a cruise for my Year 10 formal. It was a very good cruise, albeit a tad overcrowded although this isn’t the cruise’s fault.

The ship herself is quite literally a large glass cube with two floors, a dining room upstairs and a dance floor downstairs. There are a few balconies around the ship, both upstairs and downstairs.

The galley onboard provided ample amounts of food however they food quality was quite low (we got given small buckets of chips and dinner rolls with a meat ball in them - “hamburgers”). Drinks kept coming from the two bars on board, the staff just kept on pouring and didn’t stop the entire time.

Speaking of the staff, they tended to stay out of the way and didn’t speak to the guests often, aside from offering food. This was both a blessing and a curse because they couldn’t be held down for a conversation, however this is understandable because they had things to do.

The cruise itself starts by motoring out of the harbour and goes along the coast for about a kilometre, then turns around and comes back in. The ride is smooth and the ship doesn’t go faster than 5kms/h

All in all, I recommend the Crystal Swan as a venue for...

I had my 60th birthday party aboard the Crystal Swan on the weekend. It was brilliant! Everything from the initial enquiries with Tam the Event Organiser, to Louise the event host on the day, the food, the wait and bar staff and the boat itself! We had cocktail food, which Tam helped us to select and it was perfect. Just the right amount - as we had an after lunch cruise, so just needed nibbles. Louise the event host went out of her way to make sure my guests with special dietary requirements were personally looked after. Bar staff were friendly and attentive. We didn't bother with decorations, as the boat is beautiful and the scenery is stunning - cruising up and down the swan river. I had a local live band on board for the entertainment - which was fantastic. I knew I wanted a band on board, and the Crystal Swan was really the only one that suited this requirement. Anyone not wanting to dance could be upstairs and chat, mingle and watch the beautiful river and city cruise by. The day was magical. Thank you to all involved at the Crystal Swan for making the day a...