8/14/2025 Upon entering the lobby, I was immediately assaulted by an overpowering and cloying scent of perfume that felt almost suffocating. My stay in Room 1911 on the 19th floor, which set me back a staggering US$600 for four nights, left much to be desired. The room itself was disappointingly compact, and the bathroom evoked memories of a dilapidated public bathhouse from the 1970s. Its marble surfaces, while once likely luxurious, were now marred by years of neglect, coated in an...

deep disappointment and frustration with the lack of professionalism and service from the housekeeping and front desk management at your hotel. Throughout my recent stay, I encountered numerous instances of rude and unprofessional behavior from the staff, which greatly diminished my overall experience.

The housekeeping management and staff displayed a concerning lack of courtesy and professionalism. Despite my requests, the cleanliness of my room was subpar, and essential amenities were...

1st impression when arrived at the hotel was, it's a busy hotel in a busy district of Wan Chai. It's a bit dated, but renovation is taking place as I stay.Breakfast in the morning has plenty of choices, The dining room is massive.Afternoon tea starts at 3-7, which was more than enough of time .But the selection of food was another matter. From promotional video, there were more variations, like egg tart, tea cakes, and at the lounge, there're no cocktails as expected nor spirits drinks ....