Grand Hyatt Hong Kong — Hotel in Hong Kong

We stayed in the Grand Hyatt for five nights during August and I can honestly say that from the pre-arrival stage, when my husband dealt with the lovely and very helpful Jasmine to arrange an upgrade to an Executive room with Club access and (unbeknownst to me) a lovely birthday surprise of photos, balloons and a little cake on arrival for me, until the moment we left, everything was just perfect. We were checked in by Bella who was delightful and explained everything clearly to us, including how to use the 'Handy' - a mobile phone provided for our use which can be used to generate a wifi hotspot when out and about, to avoid enormous internet bills and can also enable you to make free calls to certain countries including the UK. Our room on the 32nd floor was spacious, modern and scrupulously clean. Everything you can think of was provided - toothbrush, toothpaste, comb, razor, shaving foam and even a little pair of scissors. There was also a Nespresso machine, but we never actually used it due to the convenience and availability of the Club room - more of that later. The bedroom had a panoramic window with a glorious view over the harbour - fascinating to watch all the traffic on the busy waterway - as well as a huge TV should you want to watch television instead. There was a dining table and chairs, a comfy armchair and stool and an enormous comfy bed. The bathroom was also well appointed, with a roomy powerful shower as well as a bath. An electronically operated screen separated the bathroom from the bedroom as desired. Turning to the Club room, if you can possibly afford it, I can't recommend highly enough that you upgrade to this. In return, you gain access to an expansive area with fabulous views over the city, with a wide range of delicious offerings for breakfast, afternoon tea and early evening (substantial) snacks in addition to all day coffee, tea, fresh juices, water and some alcohol. While the food and drink is great and the space is a delighful, air-conditioned oasis from the heat and humidity of Hong Kong, the very best thing about it is the staff who work in there. They are so friendly and helpful and just can't do enough for you. Every single member of staff whom we encountered was just lovely, but I must in particular call out Scott, Jon, Sem and Wing for outstanding and attentive service. Scott especially is so energetic and enthusiastic - he is an inspiration to the rest of the team. We were lucky enough to spend a day by the pool - again, the staff looked after us very well, supplying us with towels and cold water. We lunched at The Grill, where the food was delicious and dined on the Sunday evening at The Tiffin which was rather expensive, but the fare on offer included beef wellington, lobster mornay, smoked salmon and crepes suzette, all of which was skilfully prepared. We also dined in the Grand Café one night - again, the food was very good. I could go on and on waxing lyrical about this hotel. Suffice to say, if I am going to Hong Kong again, I will not even look at other hotels, I will just book the Grand Hyatt - as the title of this review indicates, it is as close to perfect as a hotel can get. Book it - you...

Grand Club access for this hotel is a must. When booking, choose to upgrade to the Grand Club lounge access, it's a little bit more, but it's worth every penny. But sometimes the Grand Club access might be sold out.

They have the view of the harbor. The picture of the harbor are from their club lounge windows.

The breakfast and happy hour foods are the best of all the Grand Hyatt hotels that I have been to.

The size of their rooms are spacious. Bigger than most Asian hotel rooms.

Their location is next to the convention center. But access to the downtown area , it's bit of a walk. And their MTR is 5 to 10 minutes walk from the hotel.

I do agree with other reviews that this hotel is very dated. It hasn't changed much from 10 years ago. I was surprised that they didn't update the bathroom with a bidet. I been to Grand Hyatt or Park Hyatt in Korea, Taiwan, and Japan. They all have a bidet. And their furniture looks old and dated. For the price they charge, I would think after 10 years, they can afford to update and upgrade their furniture. 🤦.

Another little things that this hotel is behind others and not willing to spend money to upgrade, is the safe in the room, it is only a four digit code. All the hotel that I been to in the last two years have upgraded to a six digit code.

Another is the electrical outlet, they still require a Hong Kong type of plug to fit in their outlets. all the top end hotel that I been to in the past two years including Europe have changed their outlets to a universal outlet that can fit any kinds of outlets from any country. These two items don't cost a lot to upgrade and yet they wanted to milk the current hotel condition as long as possible. I also noticed that the bed is the most uncomfortable bed in all the Grand or Park Hyatt that I been to including top end Europe hotels. They decided to go the cheapest route by getting a firm bed with some padding. And we are talking about bed in a suite. I dropped it one star because all the above issues. I wrote the review when I first arrive after 10 years. So I was too excited.

They need to be careful and start upgrading and improving the Hotel, or else they might drop a level to Hyatt Regency. This is what happened to the Hyatt in Shinjuku. The hotel owner doesn't understand that it would cost twice or three times as much to remodel and upgrade when things are falling apart. Too bad the owner didn't do the remodel and upgrade during COVID-19.

And I also noticed that the smell of moisture or dampness in the room and hallway, plus lobby windows gets foggy. This is an indication that the hotel air conditioning system is dieing, it can't handle the moisture in the air. Compared to other buildings in the area none of them have the same issue as with this hotel. If hotel is not careful, that dampness will cause the mold to grow in the delivery system. To fix the mold issue, it will cost a Fortune to get rid of it. Best advice to the owner is to replace the air conditioning...

Fulfilled happiness on our vacation time at Grand Hyatt Hongkong Harbour view. One of the best hotels 5-star luxury in Hongkong, Wanchai. We stayed in 1 King bed Harbour view, a 40sqm overlooking a stunning view of Victoria Harbour. The bedroom was cosy and comfortable with a soft king-size bed (Hotel pillow menu with options for selection) sofa couch next to the bed you can enjoy a nice view and a dining table served with the welcome fruit basket. 55-inch Television with over 40 TV and audio channels, Nespresso coffee machine, Tea, Minibar and Still water ready for in-house guests. Bathroom with separate bathtub and toilet with all bathroom amenities. The fitness and swimming pool are located on the 11th floor. Grand Hyatt Hong Kong, is the most 50-meters longest swimming pool in Hong Kong. The Beautiful swimming pool in Hong Kong. You can enjoy swimming in a nice ambience or sit and chillax next to the pool. Grand Hyatt Hongkong features eleven restaurants and bars offering a fabulous range of cuisines including Chinese, Italian, Japanese, and international fare, in the heart of Hong Kong Island. We recommend you shouldn’t miss trying Chinese food at One Harbour Road located on the 8th floor of Grand Hyatt Hongkong One Harbour Road serves authentic Cantonese cuisine Breakfast is served from 6.00 a.m. – 11.00 a.m. at Grand café on the lobby floor. Breakfast at Grand Hyatt Hongkong serves a variety of food. There are many kinds of Bakery stations such as homemade croissants, waffles, pancakes, and a lot of several kinds of bread. Cold cuts, Bacon, Cooked ham. At the Egg station, you can order many kinds of egg and egg royale which are served on buns topped with smoked salmon and hollandaise sauce. Full of delicacies and Chinese food. Homemade shrimp’s dumpling soup, Steam homemade dim sum; siumai, har gao, pork barbecue bun, Chinese deep fried dough stick, Congee and Wok fried with pork, Minced wagyu beef fried rice, Stir fry vegetable, Grill mackerel fish, Miso soup.

During your stay at Grand Hyatt Hongkong, you can walk to 7-Eleven for only 5 mins. More attractions close by: Hong Kong Park, Hollywood Mural, Wanchai Park. The Hotel is connected to the Hong Kong Convention & Exhibition Centre. Only 5 minutes by car from Central and Causeway Bay and 40 minutes from Hong Kong International Airport. Grand Hyatt Hong Kong is undoubtedly a must-visit when traveling to Hong Kong. It offers a truly unforgettable experience that combines luxury, culinary excellence, and warm...