My wife and I stopped by here today while touring this part of the city. We weren't quite sure what to expect, but it was a recommendation by a tour guide. When you enter through the main entrance, you'll go through a security checkpoint before deciding what type of tour you want. The museum is actually free, but there is an audio guide option for an additional fee. If you have backpacks, drinks, umbrellas, etc, you will need to check them in in a locker or a controlled cloakroom. There is a large outdoor canteen and a nice park out back. There is also a shop with the revolving door exit next to it. The main exhibit starts by getting your ticket checked and then heading down the stairs. The museum is quite large, and this will take time to go through for sure. This lower level has a few areas that are meant to be thought-provoking and really just a start to this journey. As you go through the museum, there is always a feeling of not knowing what is next or where you are going. It is well-marked, but each area is unique, with a lot of odd shaped rooms and corridors. It is hard to explain, but as you go through it, you'll likely find yourself feeling uneasy or confused at times. The Garden of Exile and the Memory Void exhibits are definitely do not miss areas. The museum has so much information that it may be quite overwhelming. It is not just a museum about the Holocaust. It is so much more. I highly suggest adding this location to your time in Berlin. Thank you.