We should all give businesses the opportunity to fix issues. This hotel is only still at the lower "ok" level, for a number of reasons. First when I arrived in my room the toilet wasn't clean, maybe it didn't flush properly after cleaning which would account for the 'floaters' so giving them the benefit of the doubt here. I just flushed and carried on. I was in the bathroom, door open obvs as it's just me + 30 degree day, when a staff member used a key and opened my door without knocking. Luckily I had the security chain on, however they pushed ahead opening the door with such force that the lock physically came out of the door frame. Not overly thrilled, I do logically think eh they can fix this or move me, no big deal, MUST get to work. When I left I popped past reception - dangling lock in hand and was told no problem, they'd fix it. I'm like, cool thanks. 8 hours later upon returning to the room nothing had been fixed just two holes in the door frame there still and I'm already looking to be late for dinner. There was no offer of a move to a secure room, and as hotel that actively markets on their website "female-friendly" accommodations I think it's reasonable for me to have been confused at why they were confused (?!) when I was forced to get a bit pushy and very firmly state I'm not comfortable as a female travelling alone to continue to stay in a room that I personally can't secure, especially when my experience so far at this hotel is staff just walk right in while I'm in the buff. Literally every single traveller world-wide knows that the chain (or a bolt lock) is the ONLY thing that gives us a guests some control/ownership over our own security - in this particular case it was the one thing that prevented my being an unwilling participant in a full frontal show where I'd have rather not been the star. I'm then late for dinner as I am given a key for a new room. To be clear this room states on the door "executive room" but this room near identical to the previous base level room I was in - except the base room had a much bigger bathroom. The "executive room" also lacked items that they both advertise online and that were in my base room - like no face washer, no robe etc.. there's also no tea. The room I was moved to also has no independent lock so I'm rapidly back in a situation where I'm confused as to why the front desk lady is confused that I'm at this point starting to get annoyed - in the end I just gave up as I was now late for dinner. Side note - I then make the mistake of saying yes to a drink at the downstairs bar before we head off for a team dinner. A Moscow Mule, which is on the drink menu, does not contain vodka and cranberry juice. For a good 100 years it's just vodka ginger beer and lime. Not vodka, about 50mls of ginger ale an 200 ml of cranberry juice - upon pointing this out to the bar tender I end up again in this hotel confused as to why a staff member is confused at the situation. Despite disliking cranberry I again just give up. I pay €12 for a completely different drink to what I ordered and crack on, may as well live a little and make the best of what after one sip could have only been watered down vodka. I don't even have the patience to type the detail about about the breakfast but long story short it ended with me handing my semi-filled plate to the staff member harassing me for a credit card AS I stood at the buffet trying to pick a cheese. So here I sit in the room, having had no breakfast, unable to make a cup of tea, fully clothed (mostly out of fear) in a room with no independent lock, on what is a 30 degree day with an underperformed air-conditioner