Good place not good staff:!!!
The place is amazing â it's a great experience. However, the staff are so rude, dry, and very ignorant. They show zero care about customer satisfaction, especially the waiters. The manager lady was very nice and agreed to help us charge our phone, and Mr. Muhamed Khan from Bangladesh is also a really nice guy â welcoming and caring. But the rest of the staff were so rude, I felt really uncomfortable around them.
My friend was confused why the waiter refused to split the bill â they said â1 card onlyâ in a very forceful way, not even allowing a cash split. Also she refuses to help us with charging a phone . Also One guy, a tall waiter named FTM or something, was super judgy and rude when I wanted to take a photo next to the apple display. He kept rolling his eyes, so I smiled and politely asked if itâs okay to take one photo. He said âNo! Not now â in a rude tone, like âget out already.â My friend came to take the photo for me, and he still kept that trashy attitude. It takes you 5 seconds to make a kind act and get a good review. And it also takes 5 seconds to ruin the whole experience. It was bearable for me through out the rudeness but this was the last straw. In general, the place is super cute, with great drinks â but the staff have no communication skills and no service etiquette. I expected a friendly environment, but I was honestly so disappointed.
Also, while I was taking a video and leaving enough space behind me for staff to pass, one guy kept walking through my video and interrupted it 3 times â it felt like he was doing it on purpose. There was enough space behind me for a big creature to run through, yet he still came up close, in front of my camera, shouting âexcuse meâ â even though he could easily pass behind. (This one was another asian looking guy i don't want to specify cause i didn't ask his name .
I understand thereâs OTP and high demand, but you can still be nice â or at least pretend. This is a tourist area. People want to enjoy and remember the experience â not deal with rude staff, someone shouting in their video, and another waiter rolling his eyes at guests.
If you donât want to work, go home â or at least smile and pretend youâre happy to be there. Youâre getting paid for it. Otherwise, youâre not fit for hospitality. Itâs about a smile, patience, and small acts of kindness.
I really hope management works on this critical point: be nice to your guests. The waiters and waitresses were terrible and clearly annoyed by us taking videos. But isnât that the point of traveling 4 hours on a plane to come here? To have fun, enjoy, and make memories? Of course we want to take photos and videos to show our loved ones.
With all due respect, please...
   Read more4 buildings, each has the same menu. No reservations. Only eat here if 1) you have kids or 2) you are obsessed with đChristmas (Nov-Feb), đAlice in Wonderland (Feb-Sep), or đHalloween (Sep-mid Nov). Otherwise, just admire the outside lights and take your iconic photo đžfor free (closer to midnight, fewer people). Two stars because the dessert was awful & overpriced, but it IS a beautiful spot for small groups and kids.
â If you DO go inside, they donât take reservations, so I recommend coming around 22:00 so you can take photos without people in the background at the end of your dessert or drinks.
â But we lived in Athens for 2 years and this is the worst dessert we ever tasted. The đ©donut was dry and crumbly. The đ Mrs. Clauseâs Heel was low quality cocoa âmousseâ covered in 2cm of pure icing, stuffed inside a white chocolate shoe that looked picture perfect but tasted horrid. An entire table couldnât swallow a single bite of this âŹ14 dessert. Wish we had just ordered đ« tea (which looked lovely) or wine đ·.
â Itâs filled with pretty decorations, yes. But itâs also filled with noisy, sugar-filled children. The staff do a good job keeping people at their tables, but that also means no wandering around taking photos (the main reason people come to Little Kook).
âżïž Steep steps (call and ask if they have an elevator or can reserve a street level table on their small patio or inside. Lighting is medium. Noise can be loud with children. Music is low volume (we could hear each other talk). Cinnamon smell is very strong during winter season. They offer alcohol free drinks â
**Note to management: Please take the Mrs. Clauseâs Heel off the menu. Itâs that bad. Or change the description and take away the âchocolate mousseâ that makes it feel like an adult might enjoy this item. Or have waiters warn people that it is a LOT of sugar. Also, your outside team is so cheery and wonderful. But inside team feels stressed and with all the kids trying to run around, I can understand why. Theyâre doing a good job, but it doesnât make this place...
   Read moreFrom the moment my family and I stepped into Little Kook, we knew we were in for a magical experience. Nestled in the heart of Athens, Greece, this unique and enchanting café managed to turn an ordinary day into an unforgettable adventure.
As we walked through the doors, we were immediately captivated by the café's extraordinary themed atmosphere. From the whimsical decorations to the carefully curated menu, it was evident that no detail had been overlooked. The variety of themes, ranging from Alice in Wonderland to Harry Potter, ensured that every corner of Little Kook was a delightful surprise waiting to be discovered.
But it was my daughter's reaction that truly made the experience unforgettable. She was absolutely enchanted by the fairy tale-inspired surroundings and couldn't contain her excitement as she explored every nook and cranny. Her eyes sparkled with wonder, and her laughter filled the air as she discovered new surprises at every turn.
As for the menu, Little Kook offers an array of delectable treats that cater to every sweet tooth. We enjoyed a delicious assortment of desserts, including their heavenly Nutella waffles and a mouth-watering Oreo cheesecake. Each dish was beautifully presented, adding to the overall enchantment of the experience.
The staff at Little Kook were truly exceptional. They were friendly, attentive, and seemed genuinely invested in making sure our visit was magical. Their warm hospitality and enthusiasm made us feel like we were part of the Little Kook family, and we couldn't have asked for better service.
Little Kook in Athens is a must-visit destination for families seeking a whimsical and unforgettable experience. Its magical atmosphere, delicious desserts, and exceptional service make it a café like no other. Whether you're traveling with children or simply looking to indulge your inner child, Little Kook is a delightful escape that will leave you enchanted and...
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