Narodni muzej Slovenije — Attraction in Upravna Enota Ljubljana

Very unpolite staff who threatened my family and me with the police!!! It was 23rd of December 2018, Sunday before Christmas and my family (my wife and I, our 2 year old son and my father in law), decided to visit National museum of Slovenia. We entered the museum and the main doors didn't close properly behind us because they were broken. We went to the cash office and waited for the cashier lady who was busy putting books in the book shells. When she saw us she turned around and asked us in a rude way: "What do you want? " ("Kva hočte?") No hello, no welcome, no smile, not anything nice. We answered: "We would like to visit a museum." She replied that first we have to close the main doors behind us. I did it, but with the difficulties because there is some technical problem. I told her there should be at least the sign that there are technical problems with the main doors. Then my wife asked if there is some discount because we both work as tourist guides and we posess national lincence for tourists guides and usually we have some discounts in government owned museums. She looked at my wife and said in commanding way: Stop shouting! My wife was shocked, saying, excuse me but I'm not shouting. She looked in her computer and continued in a rude way:"I don't know anything about this free entrance, here it doesn't say anything!" My wife explained to her about it and said she wants to pay for her father and our son for all exhibitions. We also asked cashier lady why she is so unpolite to us. By this point we were already irritated about her attitude. We were surprised because we used normal voice, we didn't beg for any free admission and we only asked if we have some discount. Then my wife and I made a comment that she could be nicer, put a smile on her face and at least say something like hello, thank you and welcome. My wife asked her for her name because she wanted to write a commentary. Cashier lady suddenly felt threatened and immediately called two security guards. First security guard was very polite and professional and he said he works for a private company which is dealing with the safety in the museum. He approached in a calm and professional way. Second one, museum employee, came with the attitude and with very rude tone and sarcastically asked the other security guard: "Will you call the police or should I do it? " It was said with unrespectful tone, without asking what is the problem and without looking at us. Imagine us standing there with our 2 year old son. He even went so far to say that I'm fighting because I'm a woman (he called me 'baba' which is very chauvinist to say). We asked him what is his name, because apparently name tags of official museum workers are not needed in the most prominent museum in Slovenia. After asking ten times, the security guard and cashier lady about their names, we didn't get the answer. My opinion is that every public worker has to identify themself and be polite to common citizens because they are paid by our tax money! Later, one of the visitors approached to us and the private security guard and he also said that he had similar experiences with them in the past. They switched of the lights before official closing time and left visitors in complete darkness in danger to find their way out. His father injured himself and this same museum security guard or receptionist (chubby and older) shouted at him. In the end of this incident I left the museum with my son because I was too irritated, but my wife and her father visited the exhibition anyway. The incident killed my wish for cultural education. I work as a tourist guide for the last 15 years in Slovenia and around Europe and I visited lots of museums in my life time, but I was never threatened like this before and I certainly didn't expect that I will be threatened with the police in the most prominent museum in my hometown Ljubljana. Please teach your employees of basic manors and how to act properly towards visitors. You should act as representatives of...

Visited the museum as part of an organized event. I was so positively surprised with the exhibits and overall experience. Absolutely amazing, many interesting unique pieces, wonderfully explained, you can use the audio guide or guided tour (many languages available) but all of the panels are also in English so it's no issue to walk around on your own. Time flew by very quickly, it was a blast. There is also a part on the outside and an exhibit behind the museum. As it's located very central, it is very easy to find and come by by foot. There is a vending machine inside available with drinks and even coffee (not great not terrible). Everyone was super nice and all the staff speak English. Besides the building as such being architecturally interesting and beautiful on its own ;), I definitely recommend as a must visit when...

Founded in 1821, the National Museum of Slovenia is the oldest national museum in the country, offering a deep and comprehensive look into Slovenian history through artifacts ranging from prehistoric times to antiquity, the medieval period, and modern history. The current building, constructed in the late 19th century, is designed in the Neo-Renaissance style, and it shares its premises with the Slovenian Museum of Natural History (Prirodoslovni muzej). One of the museum’s most famous artifacts is the Neanderthal flute, believed to be one of the oldest musical instruments in the world, dating back 50,000–60,000 years. Other notable items include a prehistoric dugout canoe from Lake Bohinj, artifacts from the Roman city of Emona, and golden jewelry once owned by...