Kit Kat Club at the Playhouse Theatre — Attraction in London

The venue is really nice, it feels almost like it's from a movie. However, I have an issue how the customer service works and how they treat new customers. I booked tickets to watch Cabaret because I wanted to see Cara Delevingne. However, she was not playing in the night I booked the tickets so I was not happy about it. The Kitkat Club don't have a customer service line of their own. I have to contact them through AGT (the tickets provider) and they will get in touch with the club themselves. I have talked to them about how I was disappointed in not seeing the actress and they said there is nothing they can do because it's on their website and the tickets website. It is on their website, that's true, but it's not easy to find it. You have to go through several pages and a not so obvious menu bar to be able to find it. Also, as someone who has not been the kitkat clob before and doesn't attend theatre much, I was unaware that there is such a thing as "cast holiday" or that the cast members might not attend on specific dates because of their schedule. The ATG tickets website tell you if someone is not coming when clicking on a date. Howver, their system is broken. For example, the website tells you that Cara is not performing on the 21st May. On ATG you have to click on that date 3 or 4 times before the website tells you about that. On the 22nd and 23rd she is not attending either. The website tells you that only the first time you click. If you are scrolling through dates to find the best one, then you're not going to be reminded which dstes she's not attending on because the waring sign will stop coming up. It almost feels like they are prioritizing returners and the very rich people who can just buy a second ticket if they mess up and don't care about new customers or people with normal money. I think the Kitkat club should have their own customer service and out the absence of an important member of cast in more obvious places like their show advertisment. I also think that the ATG website needs a check-up because right now it is not functioning properly. Overall, something that I was looking forward to became a...

Get ready to be transported back to the stunning Kit Kat Club in Wednesday's Cabaret performance. Dizzy here to assist in sharing with you a fantastic review from one of the lucky ones who attended.

The show had everything, from the perfect simple set designs that perfectly set the atmosphere, to the breathtaking cast delivering an exquisite performance. This is a true masterpiece that surpasses any other production of Cabaret previously seen in the last 30 years.

Leading the spectacular cast, Aimee Lou Wood as Sally Bowles, delivered a brilliant interpretation of her character that was just beautifully done! John McCrea, playing Emcee, did not disappoint and had me enthralled from the moment he appeared on stage.

The show had every element pitch-perfect throughout, making it stand out in the recent world of the theatre scene. Even the supporting cast deserves all the applause and recognition, but I must specifically mention Adam Taylor who played Bobby, his performance shone brightly, making every appearance on stage a memorable moment.  You could tell he genuinely enjoyed every moment. I think every one fell in love with him from the first moment.

Moreover, the performance had a touch of magic that took the audience away from their reality and allowed them to escape into the story. It made people laugh, cry, and feel alive with its magnificent energy, particularly for those who needed an escape from their daily struggles, with comments such as, "I can't praise and thank everyone enough that was involved in this production. It made me feel so good for a few hours."

After my recent cancer diagnosis this whisked me away in my pink shirt and blue braces, called suspenders by Helga.  The telephone call at the start was a nice surprise.

Overall, this is a must-see production before the cast changes at the end of the month. With the fantastic performance and the incredible attention to detail, I can guarantee you'll leave the club dancing and singing. So don't miss your chance to be enchanted by this classic story with the most magnificent cast and crew, giving you the most unforgettable night out at...

First, the performances are amazing. Definitely one of the best pieces of musical theatre I've ever seen. Jake Shears was perfectly cast and gave it his all, and Emily Benjamin (who was playing Sally Bowles) was amazing in her role. So much energy and personality. The whole cast worked together so well - nobody faded into the background, and you got a real sense of the characters of the other dancers at the Club.

The staging was creatively done - I loved the use of moving concentric circles on the stage, and the story was told with such passion that at several points I was in tears. The love story between the two older characters was so well done, and there's such a dramatic moment just before the interval, involving an arm-band at an engagement party, which resulted in gasps from the audience. Even though it's been signposted, it's still shocking, and more relevant than ever. I wish everyone could see this production.

The part prior to the start of the performance was perhaps not as fun as I'd hoped. The prologues were good but a lot of people were crowded into a small area which got very hot, and the air conditioning wasn't up to the job. Also, while I'm very supportive of gender-neutral bathroom facilities, I think the policy at this theatre resulted in a few issues. As a man, I only wanted to use a urinal, but when I chose that bathroom, there were five 20-something women waiting there for the 2 cubicles. It would have been inappropriate to use a urinal in their presence so I had to join the cubicle queue, which resulted in everyone having to wait longer than needed. Later on, my wife wanted to use a loo but was scared to go in by herself, in case there might be a man in there, so I had to go in with her, and then a man, who was in there, told us off. I think there's potential for embarrassment and women feeling unsafe in this situation. A more sympathetic solution, used in many other contexts successfully, would be to label toilets more explicitly as male, female and gender neutral rather than just noting on the door which ones had cubicles or urinals.

With that said, I really enjoyed...