The Princess Of Wales — Restaurant in London

An extremely disappointing experience, I have been drinking at the Princess of Wales pub for a number of years (probably in the region of 15 years +) as I commute from Charing cross. Last night I suggested to a number of work colleagues that we go there for a drink after a works event.

The pub was empty, but service was slow and like earlier posts, the staff were unfriendly. After having had 1 initial shot, we ordered our second round of drinks, of which mine was a pint of shandy. The bar lady refused to serve me directly citing that I had had too much to drink, from looking at my eyes?!

This was only our second round, we were very well behaved in a group of mostly over 45’s (men and women). I tried politely to explain to the lady in question, who said she was the manager, but the lady flatly refused to see reason. It was almost as though she just didn’t want to serve us or sell us drinks, and was being very awkward indeed. She then further refused to serve any of my work colleagues, I even suggested / offered that I would not order anything myself or even drink a soft drink instead. Again she refused.

This caused a very embarrassing situation as all of group (approximately 9) were left standing in the pub without being to purchase a drink, some already had a drink to finish, so it was just plain awkward and unnecessary, in my opinion. After the rest of the group had finished our first drinks, and standing around for what seemed like an age, we finally left and went across to All Bar One. By comparison, All Bar One was excellent, friendly staff and punctual service, great atmosphere and we did get served! We spent the remainder of the night there wishing we had just gone there in the first place.

I fully accept that publicans have a duty of care to their customers and by law - I understand that if they believe a customer has indeed had too much to drink they are within their right not to serve alcohol. But I think common sense has to prevail here, we were well behaved, we were just enjoying a night out and if the lady truly believed the issue was just me then at least serve the others in the group? It caused an unnecessary, awkward situation and I can assure you that the group concerned also felt the same.

I certainly will not be going back to Princess of Wales in the near future, following my poor experience. I have left them 1 star - which to be honest I think is being...

🚇Charing Cross 🍺 £5.85 Pravha ❤️ A traditional Central London pub. . The Princess of Wales pub is located on Villiers Street, a busy pedestrian thoroughfare between Victoria Embankment and The Strand. The nearest tube is Charing Cross or Embankment, which ever is easiest for you. . This pub was built in 1869 and was named in memory of George IV’s secret first wife. When still Prince Regent, he secretly married Catholic widow Maria Fitzherbert in 1785. The marriage was declared illegal because George would have been ineligible to reign with a Catholic wife. . This is a @nicholsonspubs boozer which is traditionally decorated. This is a small pub with an additional upstairs dining room and bar. Due to the lack of natural light it does feel a bit dark in here but cosy nonetheless. . The beer selection was good and included three cask ales. I decided on a pint of Pravha, decent enough pint and happily priced under six quid, but no branded glass. If you’re hankering after some sustenance, there is a traditional pub grub menu on offer, fish & chips costs £16.50. . We arrived just before 1pm and the place was packed as we just caught the tail end of a stag party visit. We managed to watch a bit of the Crystal Palace v West Ham game on one of the screens around the bar. The service was good, the lady who served us was pleasant and personable. . I have visited @theprincess.ofwales a few times over the years, all of which have been positive experiences. The beer and food are on point and not overly priced considering the location. The atmosphere here can change quickly, one minute you’re having a quiet drink and next thing the pub is packed due to its size, I found the vibe enjoyable either way. This is a solid central London pub and well worth a visit. . ℹ️ Info correct on...

My sister booked a table on line on Saturday 19th January 2019 for the 6 people for 6.pm. Booking confirmed. Arrived at The Old Buttermarket in Canterbury before 6 was informed table not ready as they had no idea we were coming as they do not check their emails until the morning, what’s the point in having this service if it’s not used. We brought drinks and waited even though there was not anyone at the table, wonderful welcoming services, but we went through and sat down. A waitress took our order but then came back and informed us there was no beef burgers or macaroni cheese we thought strange for a Saturday night but ordered something else. My brother in law asked the waitress when the food would be ready as we had theatre tickets then he went outside. Another waitress approached the table and said quite loud so other tables heard that someone had been rude and the waitress was in tears, which I saw her a few minutes later and there was no tears. One of the waitresses approached my brother in law outside who was very embarrassed as he informed her he had not been rude and only asked when the food would available as we had theatre tickets and the table had been booked. He was told the food would not be ready. It was very clear we were not welcome right from the start as booking online is obviously a problem and a service that should not be available. Feeling very embarrassed and unwelcome we got up from the table and left and proceeded to Macdonalds were the staff were friendly and obliging, Therefore NO I would not recommend this pub restaurant!!!!!!!!!! They were not welcoming or friendly and the staff are in the wrong profession. My brother in law found this comment upsetting and...