Inconsistent. Unprofessional. Rude. Lazy!!!!!! I've never had to visit a post office to claim a package so many times in my life because they were "unable to delivery my packaged" due to the fact that it "did not fit" in my mail box. I purchase a lot of clothing on ebay. Majority of the time all they had do was FOLD IT IN HALF and it would have fit with plenty of space left. Each employee is different. When I first moved here one lady said I had to show proof of residency,which I did bring in a billing statement w/my address, but she said it was not enough I needed additional documents. Okay, so I went back home gather more proof and went back to post office. This time it was a differently lady. I showed her my ID and proceeded to show her my other documents. She let out a friendly laughed and said "all I needed is your ID." SO EITHER THE FIRST LADY WAS BULLSHITTING ME AND WASTED MY TIME OR THE 2ND LADY WAS JUST LAZY TO GO THROUGH PROPER PROTOCOL. EITHER WAY IM FORCED TO COME BACK TO THIS POST OFFICE AGAIN AND AGAIN BECAUSE THEY WONT PUT MY PACKAGES IN THE DAMN MAILBOX!!!
Seriously!!! Is there anyway to change the location of the packages that can't be delivered to my home???? I know this isnt the only USPS...
   Read moreSadly, the Post Office is not part of the US government - it's a quasi-governmental monopoly.
This post office made news all over So. Cal a few months ago for clueless management. They ruined three very convenient driver's side mail drop boxes on the inside of their rear parking lot as follows: They unbolted them, turned them around and mounted them (in fresh cement) along the street-side curb, which created two problems: The drop boxes were now on the passenger side of your car (doh!) and the boxes are located in a red-striped no parking zone. Obviously, the only way for a driver to drop off the mail is to park, get out of the car and walk around.
The sheer stupidity (and thousands of dollars in labor and material wasted) was so noticeable that it made the network TV new in Los Angeles. A few weeks later, the mail boxes were back in their original location. One can only hope that the person responsible for this was fired and the cost of these changes taken from his paycheck - but this is the US Post Office and pigs really...
   Read moreEvery time I come to this location in the many years I've been in Arcadia, Tawarn has a genuine smile on her face and willing to help attitude. I feel incredibly inclined to write a review based on the experiences that I have with Tawarn from time to time. When I'm not in a rush, I usually let the customer behind me go first so that I can have her process my transaction because I know she treats me like a how any person would like to be treated when they go to the Post Office. I really think that Tawarn is great at what she does and I can see that she has passion in what she does and is a person with responsibility. I'd also like to commend the manager Daniel as well. Daniel is always helpful and carries a lot of knowledge and experience. I am glad that USPS has people like Tawarn and Daniel in my local location that I can...
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