Rainbow Shops — Attraction in Audubon

I shop there all the time and almost every 5ime I walk in the store I feel like Im being stared at and judged by the employees. If I have need something, they roll their eyes and sigh as if I'm bothering them by asking them to do their job. This last time I went in there was the worst! I was on the phone with my 16 year old son when I walked to the front of the store to leave my bag at the counter due to the fact that I was there to do an exchange. I asked the one associate, the younger lady, if I should leave my bag behind the counter and she replied yes. Then the older female associate walked up to the counter from where she had been working at the stores entrance, which is the other side of the store. With an obvious attitude in her tone, she asked me if I had receipts for everything. I told her that I'd read on the store's website that a receipt is only necessary for cash back returns within 7 days of the purchase. The woman cut me off, raising her voice to a yell, and kept repeating the words "you need a receipt. I work here. You need a receipt." When I asked her if that's how she speaks to all her customers, she began cursing at me! All this while my son is listening on the phone. He couldn't believe his ears either. He said, "oh my God! I've never heard a store employee be so rude to a customer!" I turned this into a teachable moment for my son by showing him that sometimes you have to turn the other cheek, and that people don't always act accordingly and you can't control someone else's behavior, but you CAN control how you react to theirs. I will say that I'm finding less and less examples of good old fashioned customer service and more and more examples of hostile and disgruntled employees taking their bad attitudes and/or poor working conditions out on the customer. Whatever happened to a warm smile and a friendly, "how may...

I was in the store with three small children trying to find a dress. I was told that if I didn't control my children I would have to leave the store. Well, my 8 year old autistic son was trying to stop my 2 year old from running around and my daughter was trying to get them, as was I. The woman seen me trying to regain control of the situation and still spoke to me that way. You would think that a store that sells women and children's items would be different. It was my first time in a Rainbow and it will...

Visited this location Sunday, 11/17 around 3pm. Nobody greeted me or offered any assistance when I entered the store, then when approaching the register I was told someone was in front of me but nobody was there.......she was waiting to ring someone else up while they were still shopping. Awful staff, it's a shame cause the store was big and seemed to have a larger selection than some...