Malco Stage Cinema & Grill — Attraction in Bartlett

We enjoyed the movie and had a great time. Staff were pleasant, but they're in a period of restroom renovation. As such, they have restroom trailers right outside the building. Not a big deal, really, except that in the trailer on our side of the building 3 of the stalls were out of order and the 2 working stalls were not properly stocked and kind of gross. I tried to get soap to wash my hands and the front of the dispenser fell into my hands. And there were no paper towels. Not a well maintained restroom at all. Plus, if you are there after they lock the door for the night and have to do your bathroom bit, you better have someone standing by the door or you won't get back in. We got into the theater and age and wear and tear are obvious even with narrow observation. That being said, the movie played just fine and our seats were comfy. We didn't get food so I can't comment on that. All in all, we had a good time, but I'll be happy when the renovation is complete.

UPDATE: Renovations are complete and the theater is unrecognizable from its earlier condition - in a good way! The chairs now recline and are so comfy cozy you almost feel like you're at home and now I don't feel so bad taking my boys to see boring-to-me movies because I can take a nap! Lol. One weird thing that will take some getting used to is the assigned seating, in place because in time patrons will be able to order food and have it delivered to their seat. A neat idea, maybe, but we had to adjust our movie time later in the day because we didn't account for that were too late, and wouldn't be able to sit together. No more sneaking in at the last minute for groups larger than two! Now we know.

All in all, my 3-star rating has been upgraded to 5.

Pictured is the chair my son sat in. Only thing missing...

Was doing some work at the Stage Road location Bartlett. Typically, when they hand you a $0 receipt, it means that you're being "comped." For three fish fingers (the size of my thumb), 6 fries, and a pop, I found out that I was charged almost $20 (on my real-time, running bank statement by cell phone app). I went back in to the theater and asked for the manager. While waiting, the snotty minimum wage high school girl clerk (who had previously waited on me) came over and said that she could charge me anything that she wanted to at any time and NO ONE COULD CHANGE THAT. She left laughing. The manager came out and told me the same thing. I sent a complaint to the Malco corporate offices and the snotty and syrupy PR guy (Jimmy Washington Corporate Communications) wrote that he would handle it and it would be fixed - nothing was done. After this, why would anyone be a patron of these types of idiots with attitude or go to their sinkhole establishment??? Why would anyone go here and spend money to keep these dopes...

Wow just wow! I went here with my two children and Paul had the audacity to tell me my children looked much older than 11. Where is my privacy? And why is he so concerned with my children’s ages? I understand having to check the tickets for policy purposes, but out right saying my children don’t classify as children is absolutely ludicrous. I’ve never been so disappointed in a management team before. On top of that, the bathroom had a rat and one of the theaters was filled with an obnoxious amount of people to the point my seat was taken. The popcorn tasted like cardboard and the candy was a whopping $9 dollars. As a stay at home mother, I try hard to keep my children entertained, and I thought coming here would make my life much easier. The attendants were on a total power trip and made sure my fun day planned with the kids was RUINED. Don’t come here if you want to have...