OfficeMax — Attraction in Bolingbrook

Purchased the Magellan L-shaped desk online with PayPal and picked up in store within an hour's time. Staff was friendly and courteous. Decided 2 weeks later to upgrade to the performance series. Called the store and asked to speak with a manager. Informed Alisha of what I was looking to do and she stated no problem on the return and they could order in store and have it delivered to my home. Went that evening to return the item and Mike the store manager helped me unload the return and helped with the new purchase and setup delivery to my home. I even asked if I could get a pamphlet of the new upgrade and one of the store associates was glad to help. This evening was one of the snowiest days of the year and they were going to close early due to no foot traffic coming into the store but the staff was willing to help me and stay open to assist me with my purchase. Because of the friendly and courteous staff, I will definitely continue to shop at this location even though it isn't the closest location to my home. I highly recommend the Office Max Bolingbrook location for all your office needs! Thank you Alisha and Mike for making my purchase effortless and seem less as...

I placed an order through Uber eats. Office Depot sent 5x7 plastic holders instead of 8x10. I called and they said I needed to go to the store to do the exchange. I did but the store wouldn’t help me since it was purchased though uber. The girl at the register said her manager could do an even exchange but the manager came over and refused and said I should have brought from then directly? Then Josh the manger got super rude with me and told me I was holding up his line and I needed to move. I asked Josh for his last name and he told me he doesn’t give it to “crazy” people. Apparently asking for an even exchange and showing the receipt was crazy. I can’t believe a manager of a store would act like that. I ended up just leaving because no adult should talk to another...

I had always had good experience with the workers for years for my business, and today the supposedly manager Darlene helped me and omg what a terrible service this woman does, they should fire her, she is too lazy to do her job. I looked at her several times, she didn't want to help me, no. She wanted to laminate some sheets that I need for my business tomorrow and she told me no, I can't believe it. I've been doing this all week with other very nice girls and the manager hasn't said it, apart from her attitude being very ugly, they should remove it because people like she loses clients. I will never return to this place that for years was my favorite, no more no moree please consider this comment "Manager...