Mecklenburg County ABC Store #04 — Attraction in Charlotte

Above and beyond customer service! I came in looking for a cheap 100 proof Vodka to use as a household disinfectant because I remembered Kirstie Alley on an old Oprah episode talked about cleaning with it. As soon as I entered the store the gentleman behind the counter greeted me as he did each person and announced if we needed help with anything to let him know. The other employee; a lady, nodded and smiled very welcoming as she continued to attend her customer. I walked around trying not to look like a foot in a hat store so I got in line. Everyone was practicing social distance and wearing mask. I was about the 5th person in line but it flew by in less than a minute. I told the lady what and why I was looking for. She came from behind the counter and in a nurturing motherly way walked me around to find the best deal for what I was needed. I started to get back in the line as she gestured for me to come up front so she could ring me up. She told me to be careful and make sure I wear gloves since I'll be using this for cleaning. Never in a thousand years could I have imagined this would've been my experience at the ABC Store or as we call it "The Licka Sto". Its odd trying to express how I felt. Like I belonged, Loved, Appreciated, all I know for certain is those 2 employees blessed my soul with their acts of kindness in spite of all that's going on in the world. The made me a better person today and I can find goodness beyond my situations. I realized that when taking time to smell the Roses there may just be only 2 where you least expect them to be. Like at " The...

Unfortunately did not get his name - but I had a terrible customer experience with a male employee here around 11:30 AM on 12/17. I approached him and said I had a question for him when he had a moment. Most employees would at least acknowledge or look at you when you ask this - but I presumed maybe he didn’t hear me. So I went ahead and stated my question - he responded curtly but without acknowledging or looking at me. I chalked it up to him maybe just having a bad day, which is fine - but then I overhear him making rude jokes about my question to another customer that he obviously knew. My question was merely centered around where an item was in their store, and they unfortunately did not have it in stock at the time. Not sure what’s so funny about this but would not recommend shopping at this liquor store for...

They racially profiled me earlier today. Had some man watching me the whole time I shopped. I tend to look at what interests me and google views before buying. They didn’t like that. When I went to pay she asked for my id and my card to check the names match. Never had that happen before and asked why. She responded it’s because I spent over $100. I spent $200 at a different location with none of these problems. I tell her I’ve never experienced this and her answer was I must not have spent over $100 before. Very condescending, not worth your patronage. Pick a...