LA Fitness — Attraction in City of Niagara Falls

My husband and I are in our late 60’s and he is in good health, me, I use a walker and am disability impaired. I have chronic bursitis in both hips and am greatly overweight and can’t walk on land without pain.....

WELL......we had several friends that told us what a great place the Niagara Falls, NY L A Fitness was with it's pool and boy were they CORRECT!,,

The Facility is Well Maintained and also extremely Business yet Customer oriented and managed by a wonderful young man named Manni, and the Personal Trainer/checker up on your goals..Man named James (sorry I forgot your correct title)

Anyway this is one top notch Facility Completely Handicap Accessible in every way. I was able to change, shower, use pool, hot tub, sauna, shower again, use bathroom (even had room for my wheelchair in there )

I noticed the one railing at the pool was a little lose on our tour by Manni and I mentioned it and he said he would get it tightened right away and sure enough by the time we joined and used the pool it was done, (most people including maintenance personnel would not have noticed it was a little lose but since I am very heavy I put all my weight on it to get in and out, I was smart, before we joined I made sure I could get up and down the steps into the pool ). As I said I am handicapped impaired with multiple things wrong and they even have lifts to go in the pool and hot tub if you can’t do steps

I just can’t say enough good things about this particular facility, I was able to walk 24 laps of 25 yards each lap, which I used my phone to calculate after I got out of the pool and it amounted to almost 1/3 mile, and the fact there is no contract to sign it’s month to month and as they said they want to earn your respect to come back the next month, I want to go every day,

My husband loved it too and we already have met about ten people we knew outside of the facility that they were there for the pool.

Now it does have a ton of machines but I can’t use them at this point in time so I will leave that review for another person...hope to see you in the pool. Thanks..Dixie...

I wish i could give them a half star! I came in a week ago to cancel my personal training program since I don't have time to do it. The servicer DID NOT want to assist me, so the operation person or whatever he is had to do it. THEY WERE BOTH COMPLETELY RUDE! I signed up for the 6 months program, but ridiculously for some reasons, they put me on the 12-month program in the system. I did not bring my agreement for the first time coming so I got back a few minutes later with the agreement. For the first time without the agreement, the manager was extremely rude 'cause he thought I was lying. Then I came back with my brother and the agreement, he seemed a little bit surprised and guilty, I guessed, but whatever. He kept complaining that he was not the one doing my paperwork but now he has to fix it. IT IS NOT MY FAULT when the paperwork is incorrect. According to the agreement, if I cancel the program before it ends, I have to pay a half of the total amount. My 6-month plan was $2400 in total (not including the initial payment, which was over 500 bucks). That means I just have to pay $1200 for the cancelation. But you know what, they put me for the 12-month plan, which is $4800 IN TOTAL. If I had to pay for that, it would be $2400. THAT IS ABSOLUTELY RIDICULOUS! I AM A STUDENT, I don't have that much money. Another reason why I hate that place is about the attitude of the servicer and the manager. The servicer completely ignored me when seeing me waiting for him. Then when the manager took my case, he asked me the reason for cancelation, I TOLD HIM SO MANY TIMES THAT I DON'T HAVE TIME. I have to work and go to school at the same time. However, he kept questioning me and made me think that he was digging into my personal life. It's not my responsibility to answer those questions. This is the worst place ever! You should find other locations if you still like LA fitness after...

This gym has pro's and cons compared to other LA Fitness locations. Pro's: A large astroturf area for freeform workouts such as sled pulling, calisthenics, etc. Olympic bumper plates and extra bars are available, but without any squat racks to use them. Average cleanliness. Dumbbells are kept where they belong by weight. Cons: This gym was briefly an E-Sporta facility and became very crowded. Now that it has returned to being an LA Fitness, it is has retained all of its E-Sporta members and is still crowded. Serious weightlifters will be hugely disappointed with only two squat racks. With the number of members, this gym should have two or three times that number of free squat racks. Two Smith machines are one too many. This gym is not responsive to the needs of the members. They are stuck with the LA Fitness determined equipment. I brought in my own trap bar deadlift bar. It is used so much that you would think LA Fitness would spring for one of their own to reduce the traffic on the busy squat racks. No! Requests to make this common sense acquisition have been ignored for two years. This is not limited to this LA Fitness location. None are responsive to needs past what they consider their standard armament of equipment. If you want to experience the best gym anywhere, go to Catalyst fitness, such as the one near Union and Wehrle in...