(I've never been to this Macy's before, my go-to is King of Prussia.) But I found myself in Delaware and I had a pressing need for shoes to match a specific suit. The saleswoman in the shoe department could not have been better! Admittedly, whileI was a very friendly customer, I was unfortunately a difficult one, because not only did the shoes I needed have to match a unique suit, and tote bag, but I am also 5'10" and therefore heel height was an issue (normally I strut 3" heels with pride, but for this event, modesty was a must!)

I received undivided attention from the woman who helped me. She went so far as to take potential pairs of shoes to the Michael Kors Department and match them against the tote bag I would be using. Every pair of shoes in which I was interested, she looked up online to determine the heel height. And, something I really appreciated, she did her best to sell me the least expensive option ( even though she was working for commission.) It was blatant that this dedicated Macy's employee cared about me and meeting my needs, not just trying to make a quick sale and high commission.

Thank you so much!!!

Note: I asked her to write her name down for me so I could contact management and express my gratitude. However, when I got home, that piece of paper was not in the shopping bag. I understand that these ratings do you get passed on to store managers, so I hope that I can give you enough information to commend your exceptional employee: •date: Monday, June 25th •locationv Macy's in Concord Mall, Wilmington Delaware •time: in the early afternoon. •saleswoman: middle-aged African-American woman, medium build, probably in her 40s or early 50s.