After working there for years I'd like to leave an honest review for everyone from someone who knows all the insides and outs.
The skates aren't bad, sure there's some minor wear on a decent few, but they are constantly being repaired and the company has also recently replaced half their stock. If you do honestly have any issues with the skates, you can go back to the counter at any time and request a new pair. Same with if you have any issues with personal skates your brought, typically the staff will try their best to help you fix your skates. It should be known however that sometimes they can't as not all of them carry their own personal tools after they got stolen numerous times.
The food itself isn't bad, not a fan of the pizza but I do recommend the popcorn and when they have it the chicken strips. The drinks aren't really the best and I never agreed with the prices for how small they are, but there is the vending machines that people rarely use. It's only $2-$3 for a bottled drink and it's the best option there drink wise.
The skate floor itself I'll give high praise to. There is yearly repairs and polishes, and it's swept and mopped before each day.
Music isn't bad, there's a few different DJ's so the music isn't the same every day, and most of them take requests and will play the music as long as they have it and it's appropriate for the crowd. It should be known however that they don't stream off the internet, so they don't have unlimited options, if they say they don't have it, they genuinely don't have it, they aren't just trying to make you go away.
The staff as a whole is pretty good. The floor guards are some of the nicest people as long as you just follow the rules, many negative reviews I've seen I was there for, and those people tend to conveniently leave out the numerous rules they were breaking. The rules themselves are posted in multiple locations and essentially all you have to do is not cause issues for everyone else.
The management could be better. There is times that there's issues that they don't really put effort into fixing, but if you talk with other staff members they'll usually do better than them. Management usually only gets involved for bigger issues such as fights, but they do keep a cop on duty for the busy sessions so you don't have to worry about any fights.
Parties are reasonably priced and I do highly recommend the private ones if you're doing 20+ guests. You'll get the entire rink for like 3 hours with music, skates, etc. The public ones aren't bad either but many people seem to underestimate how many people will be there since those happen during public sessions. So if you're doing under 20 guests, public is a good option, but anything over that I'd just pay the extra for a private one, it'll be well worth your money.
Only real issue I'd say everyone has to face is the rising entrance fee. The head management keeps raising it for inflation, and honestly to some extent it feels unnecessary with some of the price increases. My best advice is check the hours online so you're getting your moneys worth. Tons of people will pay to get in, but they complain about the price after they chose to show up with only 45 minutes left in a skate session. $10 isn't the most unreasonable price when you are getting the full 3+ hours, just plan accordingly.
Overall I'd rate the place at a 3.8 to 4. Prices can be steep but if you plan ahead then you'll be fine. Just actually follow the rules that are for everyone's safety and you'll...
Read moreTerrible terrible!!! Went on a Saturday with my friends and was having a decent time. Staff was okay at the start, extremely packed and security well, could’ve been nicer. I was sitting in the food court eating when both of my friends rushed over to me and started telling me we needed to go because there was a fight and someone threatened to shoot up the place. Police luckily showed up within seconds!!! Thank you Boardman police!! Anyways, my friends and I stood behind the counter in the food area with one of the employees permission. The employees did NOT warn ANYONE in that area of what was going on. My friend was having a full blown panic attack and the lady behind the counter shuts off the lights and yells at us to get out without saying why. Staff was getting in verbal fights with children as everyone was trying to get out. Only people who actually did their job were the Boardman Police. They were extremely kind and quick about getting everyone out. Obviously there was a little bit of pushing but no shoving and no yelling. They genuinely sounded concerned. Again thank you police!...
Read moreADULT NIGHT Listen.. I really love Youngstown rink I do. But the music selection is totally off. We come from canton an hour away every Thursday but it’s starting to not be worth it as you can’t really even skate for like the first 30 - 45min because the dj just plays idek what but it’s not music that makes you want to skate or get down to. You can’t request any songs because they have to “have it” which is basically the dj telling you he doesn’t stream music so you can put a request in and then when you come back next time they still won’t have it. All we want is some better music some actual SKATE MUSIC some jam/shuffle/JB skating music. Just please update the music. Most people that go bring there own headphones because of it. Now as for staff WE LOVE THE STAFF!!! They are awesome the door lady is amazing!!! And the floor guard amazing always very nice & they remember us everytime we come! It is very much appreciated ! Amazing place just needs...
Read more