Fin Feather Fur Outfitters - Youngstown — Local services in Boardman

I ordered a Liberty Lincoln safe on September 17th 2020. I was told at the time that Liberty was running a little behind and instead of the normal 90 day lead time for a custom order, that it would be more like 100 to 120 days to get the safe. It is now May 4th 2021 which is 231 days since I ordered the safe. At about 140 days out I contacted Fin Feather Fur to inquire about the lead time on the safe. I was told that they have no way of knowing when the safe will ship and that Liberty is running way behind. I contacted Liberty Safe directly and their customer service told me that Fin Feather Fur could easily look on their order forecast sheet and see when the safe is scheduled to be made. They also said that only Fin Feather Fur knows my order number so only Fin Feather Fur can look up my order. Liberty also gave me a contact name and number to the Fin Feather Fur employee in Ashland Ohio that was in charge of the orders for this region. I contacted this person and I was told that my order was delayed because of the color I ordered and I was told that they would look into my order and get back with me. That was in mid March of 2021. I have called and left messages with Fin Feather Fur and never heard anything back. My calls are never answered or returned. According to the Liberty dealer in western Pennsylvania an order is received by Liberty corporate and with in about 4 days the safe has a scheduled build date and a scheduled ship date. These dates may move as conditions change but they can be viewed by the reseller. My advise is to buy a Liberty Safe from a Liberty Safe Dealer and do not buy it from Fin...

We decided to check the store out since it's pretty much the only local store left for archery equipment. However, we were less than impressed.

They have a large selection, in general. There's an entire corner of just knives, rows of fishing gear, a full back wall for firearms, and pretty much any camping/outdoor gear you'd need. The archery equipment? One small rack. Barely anything more for accessories. There's literally a larger selection of BBQ sauce. No, for real. This doesn't matter if that's not your thing, sure, but for those that want this type of gear...you'll have to look elsewhere.

Service is also non-existent, unless you're at the gun or knife counters. We stood at the archery counter for a while - which hides a bulk of the accessories someone would want/need, with no way to access without an employee - and no one came over or even acknowledged us. There's no way to call for assistance either.

Which, having no associates wandering the floor, or even easily accessible, makes my next issue worse. There's no signage anywhere. Sure, you can see the giant wall of guns, the fishing gear, but all the shelving is just thrown together without any way of identifying where anything is. You literally have to search through everything just to find a section where maybe that thing you want could be. Heck, even the check-out is hard to find, with its small, cramped lanes that are hidden by racks of merchandise. Returns has a large sign and roped off area, which was quite busy. Can't imagine why.

(Cross-posted from...

Purchased a Bersa 380 Thunder for a decent sale price. Got it home and cleaned it only to find it had a burr in the barrel that I didn't see when I bought it. Brought it back the next day expecting to have to send it back and get fixed under warranty but they went out of their way to exchange it with another one. They do everything by the book there too, so expect to spend some time waiting if you're looking to buy a firearm. You get great service and they go the extra mile to make sure you get what you want and know how to use it. They also go over the forms and background checks with you so you know exactly what you're doing. Don't let the lines at the firearm counter hold you back, it's worth waiting a little while to get their service. They also have great deals on ammo and accessories. They have a HUGE selection of pretty much every kind of sporting goods there at fair prices. If you're looking for a specialty item or something, they have it. Sales people are knowledgeable and more than happy to discuss the products with you so you get what you want. The guy at the knofe counter is friendly and helpful. Even when you check out they're great to you. This is the best sporting goods store around for any...