Cellaxs — Attraction in Coralville

I went in to this Cellairis a couple of months ago because I cracked my screen. They replaced it in under an hour for over $200 which I wasn't too upset about at the time because I just wanted my phone fixed and over with. Not even a month later after that, my phone screen suddenly stopped working. So I tried re-starting it through iTunes with the help of AppleSupport and nothing was working. I even did a factory re-set and nothing worked. So the next day I took it back in to Cellairis to see if there was anything they could do about it. He tried replacing that screen with a few other brand new ones and nothing was working. After a few attempts with several different phone screens, my phone just shut down and wouldn't respond to anything, the whole screen was black. He took a closer look at it and said some connection was missing and I would have to contact Apple about the problem. I wasn't too upset as he gave me a loaner phone until I could get mine fixed. I sent my phone in to Apple and was told that the repair would be free since my phone was only a few months old. About a week later I got a call from Apple saying that the repair was going to cost $179 because they found a non-Apple screen on the phone that caused issues with the internal hardware. They basically told me that the replacement screen Cellairis put on my phone, caused the connection to break, and it broke my phone. Long story short, I had to pay over $350 total to repair a screen that Cellairis broke in the...

Returned for a camera lens part that was not available when I had my iphone 6+ repaired days earlier. Prices are not listed so cost was randomly provided, 169$ Was quoted to repair a cracked screen, and while the original saleswoman was helpful and suggested other items to purchase, I was on a budget and had to decline, she quoted 20$ to repair the lens but had none in stock. She encouraged the screen protector and said she'd make the cost work, tallying up a 200$tab. However, upon return, the employees sneered at the price I had paid, made rude comments behind the counter about the previous saleswoman who was not present, and when I asked about screen repair pricing for another smaller iphone6 they quoted an increased price of 189$. I do believe price gouging is illegal. My lens was installed without removing dust particles and employees were not friendly and acted as if I was imposing to ask for my receipt to keep for the protection plan. I appreciated any discounts, but the rudeness of the other employees will ensure that I look elsewhere for...

I and my husband bought 2 Cellairis cases from Coral ridge mall store this January. Within 2 weeks, both cases started ripping. When we went to talk about it, the salesman said these are not the best cases and said he couldnt do anything about it, but at the time of purchase, he sold us those cases for 30 $ each, with 50 % off on 2nd one, total bill 45 $ before tax. When later this July, we saw some other girl salesman at the same booth, we asked her and she said that the cases we had were the cheapest cases cellairis carried, probably only 10-15 $ each with 50 % discount on 2nd one. we ere shocked to learn when she said that many salesmen had been suspended because they were taking extra money from people. Cellairis is a big and well-respected company and this is a disgrace to the company and very upsetting to the customer. We are very disheartened by this mockery of our trust and we will not return back to cellairis ever, if this issue is not resolved. unfortunately, we didnt keep the bill as we didnt know that this...