I am very tired of coming here and cannot wait til my sessions are up. I have been unhappy with their service since the beginning of this year, maybe last, (canât remember) when there was a change of management or something. Before the switch or whatever it was, I purchased a leg and pit package but when I first started, my pits still had flare ups from deodorant burns so we decided to wait til they were completely better. Fast forward Iâm toward the end of my leg sessions and my pits are way better so we decide to go ahead and start pit laser. Back to complaining, with the switch the usual people were let go and no one ever knew what was going on with my prior sessions or what I was coming in for. My very first appointment after the switch wasnât in the system so they couldnât tend to me and had to reschedule. Often my appointments had to be rescheduled due to my appointment being the last one with a gap before and them not wanting to sit around to wait or my appointment being the only one and them telling me that they wonât stay open for one appointment. Whatâs the point of having an appointment if they will cancel cause they feel like it. Iâve also been canceled because their machines are down and today I just had to stop at the second laser zap because the cold air for laser didnât work, my pits are sensitive and recently healed from the deodorant burns so I wasnât going to take the risk. I didnât get an I am sorry for the inconvenience just an annoyed face and them telling me the other clients have done it without the cold air. I am extremely pissed to have had to drive nearly 40 min for an appointment I couldnât have because they failed to make a courtesy call about their broken machine and it made me even more pissed that they were annoyed and didnât apologize for their inconvenience. After I complete my sessions I will absolutely not purchase any more and will go elsewhere for further...
   Read moreIf you are looking for the best and safest place to get laser hair removal then Novopelle is the place for you. Four years ago I got my legs lasered in Fort Worth and was severely burned. My cousin had a similar situation happen to her and she told me that Novopelle is the best place to get laser hair removal. When I told Novopelle about my situation they were so kind and gave me the best recommendations to get rid of the laser scars. Novopelle completely changed my view on laser hair removal. I especially recommend it if you are a POC looking for a place that will know the exact laser hair removal settings for your hair type.
I have also had the PRP micro-needling facials done here and to say they improved my skin would be a understatement. Nicole and Selene are truly the kindest women and will make your laser/micro-needling experience unforgettable. They treat each client with such care and are truly wonderful at their jobs.
My entire family comes to Novopelle; and I recommend them to literally everyone I meet that is looking for a great place to get laser hair removal. Nicole has known my family for over 10 years, and has vast experience with laser hair removal; she will do wonders to improve your skin and reduce your body hair. And if you have terrible acne scars, Selene will do wonders with her micro-needling sessions with you. Do yourself a favor and book an appointment with Novopelle, I promise you...
   Read more(See before and after pics) Novopelle medspa is one of the only places that offers the Intimate Skin Bleaching treatment. This treatment changed my life for the good. Before, I started treatment, I had dark patches on my knees. During the summer season I felt a high sense of insecurity and shame to wear shorts and dresses.
I tried various treatment at various medspas to lighten the dark knees. I tried chemical peels to Fraxel Laser and all that did not work made it worse.
One day, I did some google search and found Novopelle medspa. I called the Dallas location and Nicole picked up, she was so sweet, patient and informative and answered all the questions and concerns I had. She even went out of her way by sending me extra before and after pics. I immediately purchased the package for the Intimate Skin Bleaching treatment.
Clearly, the service I received at Novopelle medspa was so great that all my friends and family members noticed how nice and even my knees look. This summer is the first summer that Im wearing dress, skirts, shorts without feeling shame or using makeup to cover up.
Because of the amazing results I received, my sister is now a client and is using the same treatment to treat her dark spots and is seeing AMAZING results!
Again, thank you so much Nicole for being so kind and professional throughout the process and thank you Novopelle medspa Dallas for such a WONDERFUL experience with my...
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