Goodwill Archer Store — Attraction in Denver

Today I bought a few things including a pre lit christmas tree that was in the window. After Paying for my Items I asked if there was a box for it as it had new assembly tags on it. I had purchased another tree 2 yrs ago and it came with a box. the gentleman who helped me told me that they keep all of the tree boxes down stairs. But before that the new supervisor who I was told Justin was training her by and another worker. She had paged him to come upstairs and give a price check. He in a rush came over after being asked how much the tree was said it was $20 " well charge him 19.99." then hurried off. As I mentioned I asked for the box. Sylvia said she would go ask him(Justin) I told her that I would go wait by the tree ,taking it apart and noticed it had no cord. After more than 10 minutes I walked over to the register waited my turn in line again. When I got to it another nice lady asked me if I had a return. I asked her if they were getting the box for the tree. she said no there wasn't one . Sylvia walked over after as I had decided to return the tree due to it having no power cord and no box. Sylvia and the lady were trying to process the return. They couldn't get the codes to work. the code was another employee's. Justin came over after being called again, asked them if they did the blah blah they said they weren't going to use another employees code. Justin put in a code and left. Sylvia apologized for it taking so long that "he (Justin) is supposed to be training me. The other lady told Sylvia not to let him go until he shows you this. The lady apologized and thanked me for my patience. (I was trying hard ) Sylvia had to call Justin again to help again with the Return as I had paid with cash. Justin was very short at this point toward Sylvia and myself. And I was tired of the rigmarol. He handed me a card and a receipt. and started to walk away. I saw it was a store credit card. He said that since I paid cash I get store credit. I had never heard of this or saw anything saying that. I was fed up with dealing with the tree return lasting over half an hour at this point. I told him I paid cash I want my money back that if i cant get my cash that Is never come back to the store. Justin's actions and attitude toward his coworker/employees and me had pushed me over the edge. He said they don't do that and went over to the phone and picked it up. I said never mind. I gave to the store credit slip to a fellow customer walking by, and left with a few colorful words.( I apologize for ...

Miniature rant No longer five stars after the customer service I received a while back. I very politely asked a gentleman if he was still open and he gave me the most horrendous look glaring at me like Ted Bundy with a crowbar. It gave me the creeps and I have not been back since. The customer service is garbage and I firmly believe that you speak volumes about yourself in the way that you conduct yourself at work and with other people at work. If you're a fan of the Jerry Springer show? Go down to the Broadway Goodwill and see how the employees treat the customers it's a real show. Zero integrity. This is the getting old normal getting treated like garbage wherever you go in the Denver metro area unless you go to Macy's or JCPenney's or Nordstrom which is where I've been going they have great sales! You get treated like a human being! Plus your stuff is brand new. With the way that Goodwill hiked up their prices acting like they're at Walmart? It's worth it to go check out new stuff and get good customer service while doing so. Nobody deserves to walk out of a Goodwill feeling horrible of no fault of their own. You're worth much more shoppers. Go check it out the big huge Target they have great deals and decent employees that act like human beings and treat each other and customers as such. It does lift your spirits to have people be kind to you for walking into their store. I forgot what it felt like until I went to JCPenney's a few weeks ago and I almost cried the lady was so nice. I am not joking. I haven't been inside a department store since 2016. Guess what? You owe it to yourselves and you're worth it shoppers. Throw Goodwill away like they've thrown away their shoppers, their dressing rooms, while displaying their own horrible characters in the way that they behave yelling and arguing with shoppers when I've seen firsthand The shopper hasn't done a thing wrong. Jerry Jerry Jerry Jerry...

Found a BARELY used North Face backpack here today for only $15!! Icing on the cake: it smells like it was thoroughly cleaned before being put on the rack 😍. In fact, I might even go as far to say that it smells GOOD. It has a smell that kind of reminds you of the first time you slept in a bed that was not yours... From your grandma's house to slumber parties to young love. You have a thought that doesn't even cross your conscious mind in the moment, but then, 10, 15, 20 years later you smell a backpack - from Goodwill of all places - and you think about how beautiful it is that someone took the time and care to make sure you had clean sheets to sleep on when you came to visit. Just pure sacrifice; they had nothing to gain, and maybe even something to lose, but they likely did it without a second thought, just because that is the kind of love you receive in your youth. You keep smelling this backpack and you think, "Where has that love gone?" And then an even more frightening thought crosses your mind: "Am I now responsible to put this selfless love in the world? Surely I've grown out of being the juvenile receiver; it's my time to give, but I struggle, stuck in a sort of emotional catatonia..." And the fresh scent of the backpack whispers to you in a comforting tone that perhaps resisting change and clinging to the past is the very thing that is making the future so unbearable. And the fresh scent of the backpack makes tears well up in your eyes and a lump form in your throat. And you start to think the fresh scent of the backpack doesn't REMIND you of a scent of sacrificial love from your youth but possibly it IS a scent from the inescapable past. And suddenly the aroma turns to pheromones and you're all like... "hold up.. am I freakin' in love with this backpack?"

Amazing deals, kind staff, great location, and a wide selection. I'll definitely...